# \#help **URL:** https://community.hubspot.com/tag/help/5.md [Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md) --- ## [Issue with CLS & LCP being flagged - Developer needed](https://community.hubspot.com/t/issue-with-cls-lcp-being-flagged-developer-needed/161404)
**Author:** [@NicoleDainton](https://community.hubspot.com/u/NicoleDainton)\ **Replies:** 6\ **Last updated:** [November 2, 2026, 3:17pm UTC](https://community.hubspot.com/t/issue-with-cls-lcp-being-flagged-developer-needed/161404 "2026-11-02T15:17:37Z")
Hello, I need help - we use a Hubspot template and keep having problems with our core website vitals. In the latest google s… --- ## [Latest HubSpot UI Broken on Firefox 158](https://community.hubspot.com/t/latest-hubspot-ui-broken-on-firefox-158/162486)
**Author:** [@AHLime](https://community.hubspot.com/u/AHLime)\ **Replies:** 3\ **Last updated:** [October 20, 2026, 1:50pm UTC](https://community.hubspot.com/t/latest-hubspot-ui-broken-on-firefox-158/162486 "2026-10-20T13:50:48Z")
Hello, my company uses HubSpot to manage our website chat and forms. Recently, HubSpot rolled out new changes to their UI and… --- ## [HubSpot Academy Social Media Marketing Certification will not load](https://community.hubspot.com/t/hubspot-academy-social-media-marketing-certification-will-not-load/160310)
**Author:** [@jordynfarley8](https://community.hubspot.com/u/jordynfarley8)\ **Replies:** 8\ **Last updated:** [October 13, 2026, 3:28pm UTC](https://community.hubspot.com/t/hubspot-academy-social-media-marketing-certification-will-not-load/160310 "2026-10-13T15:28:09Z")
Hi HubSpot Academy team, I’m trying to open the Social Media Marketing Certification, but I keep getting this error: “There… --- ## [Reactivate free account (still within 90 day window)](https://community.hubspot.com/t/reactivate-free-account-still-within-90-day-window/159673)
**Author:** [@StPaulWhiting](https://community.hubspot.com/u/StPaulWhiting)\ **Replies:** 2\ **Last updated:** [September 24, 2026, 5:19pm UTC](https://community.hubspot.com/t/reactivate-free-account-still-within-90-day-window/159673 "2026-09-24T17:19:44Z")
Hi, My organization’s free tier account was deactivated on June 28, 2026. (~88 days ago) I just realized the issue and submi… --- ## [Quarantined Contacts](https://community.hubspot.com/t/quarantined-contacts/159627)
**Author:** [@anagle](https://community.hubspot.com/u/anagle)\ **Replies:** 6\ **Last updated:** [September 23, 2026, 7:31pm UTC](https://community.hubspot.com/t/quarantined-contacts/159627 "2026-09-23T19:31:26Z")
Hello, I have A LOT of Quarantined contacts. They are legit, I have used them in other email systems. Hubspot has marked them… --- ## [Subject: Requesting transfer of valid Social Media Marketing certificate from deleted account](https://community.hubspot.com/t/subject-requesting-transfer-of-valid-social-media-marketing-certificate-from-deleted-account/158928)
**Author:** [@emaan\_ana\_ei](https://community.hubspot.com/u/emaan_ana_ei)\ **Replies:** 1\ **Last updated:** [September 14, 2026, 11:03pm UTC](https://community.hubspot.com/t/subject-requesting-transfer-of-valid-social-media-marketing-certificate-from-deleted-account/158928 "2026-09-14T23:03:19Z")
Hi Academy Team, My previous inactive HubSpot portal was recently deleted (Aug 22, 2026), but I have a valid Social Media Ma… --- ## [Why are HubSpot blog navigation links not working in HubSpot?](https://community.hubspot.com/t/why-are-hubspot-blog-navigation-links-not-working-in-hubspot/158017)
**Author:** [@wickedtuna](https://community.hubspot.com/u/wickedtuna)\ **Replies:** 3\ **Last updated:** [September 4, 2026, 7:22pm UTC](https://community.hubspot.com/t/why-are-hubspot-blog-navigation-links-not-working-in-hubspot/158017 "2026-09-04T19:22:44Z")
Hi everyone, I’m having an issue with the HubSpot Blog website and I’m wondering if anyone else is experiencing the same pro… --- ## [Need Assistance Retrieving Past HubSpot Support Chat Transcripts (Free Tier Account)](https://community.hubspot.com/t/need-assistance-retrieving-past-hubspot-support-chat-transcripts-free-tier-account/155969)
**Author:** [@stuntcontact](https://community.hubspot.com/u/stuntcontact)\ **Replies:** 1\ **Last updated:** [August 13, 2026, 9:12am UTC](https://community.hubspot.com/t/need-assistance-retrieving-past-hubspot-support-chat-transcripts-free-tier-account/155969 "2026-08-13T09:12:38Z")
Hi Everyone, July I switched from my annual paid Starter to a Free tier HubSpot account. Within in the last two months of my… --- ## [Academy: Can't complete exercise due to free trial/no data](https://community.hubspot.com/t/academy-cant-complete-exercise-due-to-free-trial-no-data/151537)
**Author:** [@jenmerk321](https://community.hubspot.com/u/jenmerk321)\ **Replies:** 3\ **Last updated:** [June 30, 2026, 11:19am UTC](https://community.hubspot.com/t/academy-cant-complete-exercise-due-to-free-trial-no-data/151537 "2026-06-30T11:19:33Z")
Hello! I just completed my HubSpot Reporting Certification yesterday, but today I received a notification "Sorry. You didn’t pass the \`Explore Your HubSpot Analytics\` exercise this time." There is no information as to w… --- ## [I am bothered about hubspot email marketing certification test](https://community.hubspot.com/t/i-am-bothered-about-hubspot-email-marketing-certification-test/150778)
**Author:** [@nehamehta1](https://community.hubspot.com/u/nehamehta1)\ **Replies:** 8\ **Last updated:** [June 22, 2026, 7:40pm UTC](https://community.hubspot.com/t/i-am-bothered-about-hubspot-email-marketing-certification-test/150778 "2026-06-22T19:40:16Z")
I have been marked wrongly in the hubspot email marketing software certification test. I answered that a/b testing cannot be conducted with less than 1000 participants. The question asked whether a test could be conducte… --- ## [Why do students seek law assignment help in Australia?](https://community.hubspot.com/t/why-do-students-seek-law-assignment-help-in-australia/150052)
**Author:** [@JSullivan51](https://community.hubspot.com/u/JSullivan51)\ **Replies:** 0\ **Last updated:** [June 5, 2026, 6:38am UTC](https://community.hubspot.com/t/why-do-students-seek-law-assignment-help-in-australia/150052 "2026-06-05T06:38:36Z")
Many students seek law assignment help in Australia because law studies involve complex legal concepts, extensive research, case law analysis, and strict academic requirements. Understanding legislation, legal principles… --- ## [Why do students seek law assignment help in Australia?](https://community.hubspot.com/t/why-do-students-seek-law-assignment-help-in-australia/150051)
**Author:** [@JSullivan51](https://community.hubspot.com/u/JSullivan51)\ **Replies:** 0\ **Last updated:** [June 5, 2026, 6:32am UTC](https://community.hubspot.com/t/why-do-students-seek-law-assignment-help-in-australia/150051 "2026-06-05T06:32:04Z")
Many students seek Law Assignment Help AU | Criminal, Corporate , Tort Law Experts"law assignment helpin Australia because law studies involve complex legal concepts, extensive research, case law analysis, and strict aca… --- ## [HELP please](https://community.hubspot.com/t/help-please/148690)
**Author:** [@TemitopeAsaye](https://community.hubspot.com/u/TemitopeAsaye)\ **Replies:** 2\ **Last updated:** [April 30, 2026, 12:22pm UTC](https://community.hubspot.com/t/help-please/148690 "2026-04-30T12:22:35Z")
I am going through the digital marketing course currently and, even after rewatching videos the check box that is to signify I have done the course doesn’t get checked. I hope this would not distrupt me from finishing th… --- ## [Email Subject Workflow](https://community.hubspot.com/t/workflow-correo-asunto/148389)
**Author:** [@Novatech](https://community.hubspot.com/u/Novatech)\ **Replies:** 2\ **Last updated:** [April 20, 2026, 12:20am UTC](https://community.hubspot.com/t/workflow-correo-asunto/148389 "2026-04-20T00:20:41Z")
Hi everyone! I'm looking for a way to implement a workflow so that when an email is sent from sales with the subject "Proposal" a deal is created. Could you tell me if there's any way to achieve this, given that the ne… --- ## [Help! I'm getting "Error: Cannot Resolve Property" in Design Manager and I can't publish my template](https://community.hubspot.com/t/help-im-getting-error-cannot-resolve-property-in-design-manager-and-i-cant-publish-my-template/63207)
**Author:** [@BStovall](https://community.hubspot.com/u/BStovall)\ **Replies:** 3\ **Last updated:** [January 14, 2025, 8:39pm UTC](https://community.hubspot.com/t/help-im-getting-error-cannot-resolve-property-in-design-manager-and-i-cant-publish-my-template/63207 "2025-01-14T20:39:23Z")
Help! I’m getting “Error: Cannot Resolve Property” in Design Manager and I can’t publish updates to my template anymore… The Error does not give me any more information than that to find where the error is occurring… H… --- ## [troubleshooting](https://community.hubspot.com/t/troubleshooting/95413)
**Author:** [@Hmmm](https://community.hubspot.com/u/Hmmm)\ **Replies:** 2\ **Last updated:** [December 5, 2023, 6:23pm UTC](https://community.hubspot.com/t/troubleshooting/95413 "2023-12-05T18:23:38Z")
I can not enter contacts. The “button” is not colored and when I hover over it a get a circle with a line through it. --- ## [Study path sheet](https://community.hubspot.com/t/study-path-sheet/71046)
**Author:** [@Cna30](https://community.hubspot.com/u/Cna30)\ **Replies:** 1\ **Last updated:** [December 22, 2022, 10:31am UTC](https://community.hubspot.com/t/study-path-sheet/71046 "2022-12-22T10:31:24Z")
Hello everyone, I’m new to this community and I want to learn about digital marketing. I started watching the certification course and Justin mentions a “learning path sheet” which was supposed to be in the resources ta… --- ## [Permissions on Hubspot - Can't Invite Another User](https://community.hubspot.com/t/permissions-on-hubspot-cant-invite-another-user/67248)
**Author:** [@Dario97](https://community.hubspot.com/u/Dario97)\ **Replies:** 2\ **Last updated:** [October 17, 2022, 11:29am UTC](https://community.hubspot.com/t/permissions-on-hubspot-cant-invite-another-user/67248 "2022-10-17T11:29:18Z")
Hello, Im using Hubspot in my organisation and want to add my members in it. My supervisor tells me that I have all the rights but when I want to invite someone to hubspot or change something or add someone to a team it… --- ## [Automatic lifecycle stage assignments](https://community.hubspot.com/t/automatic-lifecycle-stage-assignments/2113)
**Author:** [@TT](https://community.hubspot.com/u/TT)\ **Replies:** 5\ **Last updated:** [June 10, 2021, 10:05am UTC](https://community.hubspot.com/t/automatic-lifecycle-stage-assignments/2113 "2021-06-10T10:05:44Z")
Hi, Probably another newbie question, but is there a way to stop Hubspot from automatically assigning contacts into lifecycle stages? Not all contacts are ‘leads’, which can include lawyers, insurance, etc. From Busin… --- ## [No le temas a la exploración digital](https://community.hubspot.com/t/no-le-temas-a-la-exploracion-digital/35833)
**Author:** [@JPGonzalez](https://community.hubspot.com/u/JPGonzalez)\ **Replies:** 4\ **Last updated:** [April 27, 2021, 10:00am UTC](https://community.hubspot.com/t/no-le-temas-a-la-exploracion-digital/35833 "2021-04-27T10:00:28Z")
Empezar a usar Hubspot puede llegar a ser intimidante las primeras veces. Independientemente de la estrategia que desees implementar, Hubspot tiene una funcionalidad con la que puedes contar para ejecutarla. Sin embargo… --- ## [Probléme pour supprimer toute la liste de compte](https://community.hubspot.com/t/probleme-pour-supprimer-toute-la-liste-de-compte/25690)
**Author:** [@gambit92](https://community.hubspot.com/u/gambit92)\ **Replies:** 1\ **Last updated:** [September 21, 2020, 9:58am UTC](https://community.hubspot.com/t/probleme-pour-supprimer-toute-la-liste-de-compte/25690 "2020-09-21T09:58:27Z")
Bonjour , j’ai importé une base prospect qui ne me convient pas . je souhaiterais l’effacer completement pouvez vous m’aider svp car j ai un souci pour les supprimer merci pour votre aide --- ## [How to create a radio select button on a form?](https://community.hubspot.com/t/how-to-create-a-radio-select-button-on-a-form/21083)
**Author:** [@finchi123](https://community.hubspot.com/u/finchi123)\ **Replies:** 3\ **Last updated:** [May 26, 2020, 11:25am UTC](https://community.hubspot.com/t/how-to-create-a-radio-select-button-on-a-form/21083 "2020-05-26T11:25:39Z")
Hi everyone, We have a webinar, 11am and 2pm the same day, created one landing page. I want one form with a radio select button for which time they want to join. I want them to be able to click 11am on a button at the … --- ## [Problemas con la importacion de excel clientes empresas](https://community.hubspot.com/t/problemas-con-la-importacion-de-excel-clientes-empresas/19619)
**Author:** [@rconecta](https://community.hubspot.com/u/rconecta)\ **Replies:** 1\ **Last updated:** [March 25, 2020, 2:51pm UTC](https://community.hubspot.com/t/problemas-con-la-importacion-de-excel-clientes-empresas/19619 "2020-03-25T14:51:43Z")
¿Hola alguien a conseguido poder importar los clientes de excel a la plataforma? el ejemplo de muestra es muy poco entendible. Ayuda con una demostracion video o de 4 o 5 clientes. (cliente y empresa. ) Gracias.