# \#getting-started

**URL:** https://community.hubspot.com/tag/getting-started/607.md

[Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md)

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## [About starting a course](https://community.hubspot.com/t/about-starting-a-course/162416)

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**Author:** [@Opeyimika](https://community.hubspot.com/u/Opeyimika)\
**Replies:** 3\
**Last updated:** [November 4, 2026, 5:51pm UTC](https://community.hubspot.com/t/about-starting-a-course/162416 "2026-11-04T17:51:59Z")

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I have been trying to start a course for a while now and it just keeps rolling and loading without starting the course, I hav…

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## [Unable to update Community bio | About me field missing](https://community.hubspot.com/t/unable-to-update-community-bio-about-me-field-missing/162782)

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**Author:** [@UttamM](https://community.hubspot.com/u/UttamM)\
**Replies:** 1\
**Last updated:** [October 22, 2026, 8:07pm UTC](https://community.hubspot.com/t/unable-to-update-community-bio-about-me-field-missing/162782 "2026-10-22T20:07:22Z")

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Hi HubSpot Community team! I’m trying to update my Community bio, but I don’t see an “About me” or bio field under Preference…

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## [How do we get contacts/companies to autofill again?](https://community.hubspot.com/t/how-do-we-get-contacts-companies-to-autofill-again/161426)

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**Author:** [@cd15](https://community.hubspot.com/u/cd15)\
**Replies:** 4\
**Last updated:** [October 9, 2026, 2:28pm UTC](https://community.hubspot.com/t/how-do-we-get-contacts-companies-to-autofill-again/161426 "2026-10-09T14:28:43Z")

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When I first set up HubSpot with Gmail, it added my contacts and companies successfully. I deleted the contacts, disconnected…

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## [What is a lifecycle stage?](https://community.hubspot.com/t/what-is-a-lifecycle-stage/160485)

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**Author:** [@cwetmore](https://community.hubspot.com/u/cwetmore)\
**Replies:** 0\
**Last updated:** [September 30, 2026, 12:45pm UTC](https://community.hubspot.com/t/what-is-a-lifecycle-stage/160485 "2026-09-30T12:45:33Z")

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Lifecycle stages consistently come up in my Small Group Coaching sessions as a HubSpot Professor. This property is vital, …

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## [Sync 2 properties across objects](https://community.hubspot.com/t/sync-2-properties-across-objects/127404)

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**Author:** [@JNo](https://community.hubspot.com/u/JNo)\
**Replies:** 27\
**Last updated:** [September 22, 2026, 12:32pm UTC](https://community.hubspot.com/t/sync-2-properties-across-objects/127404 "2026-09-22T12:32:01Z")

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Hi there, I’m having trouble following the documentation to set up a property sync. The goal is to showcase the ARR on a custom Customer Success card in the Overview tab of the Company Object. I figured out how to set …

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## [Free Account stuck under Trust & Safety Review – File Manager locked](https://community.hubspot.com/t/free-account-stuck-under-trust-safety-review-file-manager-locked/159457)

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**Author:** [@CardyTech](https://community.hubspot.com/u/CardyTech)\
**Replies:** 1\
**Last updated:** [September 22, 2026, 10:14am UTC](https://community.hubspot.com/t/free-account-stuck-under-trust-safety-review-file-manager-locked/159457 "2026-09-22T10:14:35Z")

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Hi Community Team, Our free account completed the required identity verification check, but our File Manager remains locked …

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## [Welcome Greetings](https://community.hubspot.com/t/welcome-greetings/157050)

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**Author:** [@Rasheesays](https://community.hubspot.com/u/Rasheesays)\
**Replies:** 3\
**Last updated:** [August 25, 2026, 3:31pm UTC](https://community.hubspot.com/t/welcome-greetings/157050 "2026-08-25T15:31:17Z")

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Hi everyone! I’m new here, just dropping by to say hello :waving\_hand: Hope y’all are doing good!:slightly\_smiling\_face:

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## [Introduction](https://community.hubspot.com/t/introduction/53452)

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**Author:** [@ShaniaHopkins](https://community.hubspot.com/u/ShaniaHopkins)\
**Replies:** 3\
**Last updated:** [August 17, 2026, 6:43am UTC](https://community.hubspot.com/t/introduction/53452 "2026-08-17T06:43:15Z")

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Hello everyone! I work on the marketing team for a Michigan construction company specializing in steel buildings. We recentl…

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## [Unable to log in due to loop between 2 questions](https://community.hubspot.com/t/unable-to-log-in-due-to-loop-between-2-questions/155835)

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**Author:** [@DaniellaR](https://community.hubspot.com/u/DaniellaR)\
**Replies:** 5\
**Last updated:** [August 13, 2026, 1:25pm UTC](https://community.hubspot.com/t/unable-to-log-in-due-to-loop-between-2-questions/155835 "2026-08-13T13:25:52Z")

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First time user and unable to log in because I get stuck between 2 onboarding questions: "What is your funding level?" and "W…

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## [Using Brand Voice To Keep AI-Generated Content On-Brand](https://community.hubspot.com/t/using-brand-voice-to-keep-ai-generated-content-on-brand/155383)

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**Author:** [@brtan](https://community.hubspot.com/u/brtan)\
**Replies:** 0\
**Last updated:** [August 6, 2026, 7:39am UTC](https://community.hubspot.com/t/using-brand-voice-to-keep-ai-generated-content-on-brand/155383 "2026-08-06T07:39:55Z")

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Whilst speaking with customers, I often hear the same concern: AI has become the crucial solution to producing content at …

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## [Getting Started with Revenue Hub: A Free Small Group Coaching Session](https://community.hubspot.com/t/getting-started-with-revenue-hub-a-free-small-group-coaching-session/155326)

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**Author:** [@cvanness](https://community.hubspot.com/u/cvanness)\
**Replies:** 0\
**Last updated:** [August 5, 2026, 1:53pm UTC](https://community.hubspot.com/t/getting-started-with-revenue-hub-a-free-small-group-coaching-session/155326 "2026-08-05T13:53:57Z")

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Want to quote faster, improve pricing consistency, and keep deals moving? Join our new Revenue Hub Small Group Coaching sessi…

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## [Name Change on HubSpot Academy certificate](https://community.hubspot.com/t/name-change-on-hubspot-academy-certificate/154134)

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**Author:** [@SimbaSabs](https://community.hubspot.com/u/SimbaSabs)\
**Replies:** 1\
**Last updated:** [July 27, 2026, 10:33am UTC](https://community.hubspot.com/t/name-change-on-hubspot-academy-certificate/154134 "2026-07-27T10:33:05Z")

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Hi HubSpot team, I updated my name in Profile & Preferences, but my HubSpot Academy certificate still shows the wrong name. …

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## [Unable to create an account for my company](https://community.hubspot.com/t/unable-to-create-an-account-for-my-company/152678)

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**Author:** [@2mitch](https://community.hubspot.com/u/2mitch)\
**Replies:** 3\
**Last updated:** [July 27, 2026, 1:51pm UTC](https://community.hubspot.com/t/unable-to-create-an-account-for-my-company/152678 "2026-07-27T13:51:15Z")

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Hi there, I’ve been trying to set up an account for my company for the past 2 days but have hit nothing but roadblocks. I’ve…

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## [Why Brand Identity Matters More Than Ever in HubSpot](https://community.hubspot.com/t/why-brand-identity-matters-more-than-ever-in-hubspot/151717)

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**Author:** [@cwetmore](https://community.hubspot.com/u/cwetmore)\
**Replies:** 0\
**Last updated:** [June 30, 2026, 6:09pm UTC](https://community.hubspot.com/t/why-brand-identity-matters-more-than-ever-in-hubspot/151717 "2026-06-30T18:09:26Z")

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Brand Identity is a must-have part of your HubSpot setup for all professional and enterprise customers. It is the foundation that helps create a more customized experience by giving HubSpot the context it needs to und…

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## [Domain is not recognized by only one A DNS record in HubSpot](https://community.hubspot.com/t/domain-is-not-recognized-by-only-one-a-dns-record-in-hubspot/148775)

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**Author:** [@DominikSchmidt2](https://community.hubspot.com/u/DominikSchmidt2)\
**Replies:** 5\
**Last updated:** [May 4, 2026, 6:38am UTC](https://community.hubspot.com/t/domain-is-not-recognized-by-only-one-a-dns-record-in-hubspot/148775 "2026-05-04T06:38:12Z")

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Hi, I am currently struggling with my Domain setup. I wanted to connect a root domain ‘company.de’ with Hubspot to use it to host the website. I get presented with two A records, but unfortunately the hosting provider (…

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## [Hubspot tracking code and Termly](https://community.hubspot.com/t/hubspot-tracking-code-and-termly/146328)

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**Author:** [@sbi85](https://community.hubspot.com/u/sbi85)\
**Replies:** 7\
**Last updated:** [February 19, 2026, 1:23pm UTC](https://community.hubspot.com/t/hubspot-tracking-code-and-termly/146328 "2026-02-19T13:23:31Z")

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I can’t seem to set up the HS tracking code for some reason. I’ve inserted the code just fine (using Webflow here), but I am getting Failed status in Hubspot. Reason: HubSpot tracking snippet found (or indicated by d…

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## [Anyone using the CSM workspace?](https://community.hubspot.com/t/anyone-using-the-csm-workspace/144726)

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**Author:** [@JeniferL](https://community.hubspot.com/u/JeniferL)\
**Replies:** 3\
**Last updated:** [January 14, 2026, 2:02pm UTC](https://community.hubspot.com/t/anyone-using-the-csm-workspace/144726 "2026-01-14T14:02:38Z")

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I would love to connect with other Hubspot users who have their CSMs working in Hubspot - not Support, but CSMs (driving usage, value, renewals). CS seems to be a new audience for Hubspot. The CSM workspace is fairly new…

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## [Best way to build a Directory](https://community.hubspot.com/t/best-way-to-build-a-directory/144568)

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**Author:** [@LOraa](https://community.hubspot.com/u/LOraa)\
**Replies:** 2\
**Last updated:** [January 5, 2026, 5:50pm UTC](https://community.hubspot.com/t/best-way-to-build-a-directory/144568 "2026-01-05T17:50:14Z")

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Hi team, I’m building a Community Resource & Partner Directory to track organizations like home care agencies, transportation, and meal programs. I am on the HubSpot Free tier and need a central place to document: Org…

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## [How to build portfolio as a student in content writing?](https://community.hubspot.com/t/how-to-build-portfolio-as-a-student-in-content-writing/144286)

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**Author:** [@hanalogue](https://community.hubspot.com/u/hanalogue)\
**Replies:** 4\
**Last updated:** [December 25, 2025, 9:32am UTC](https://community.hubspot.com/t/how-to-build-portfolio-as-a-student-in-content-writing/144286 "2025-12-25T09:32:16Z")

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I am an undergraduate student trying to pursue content writing as a career path. I am confused about how to build my portfoli…

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## [How Can I Promote My Celebrities Related Content Site Using Your Marketing Emails?](https://community.hubspot.com/t/how-can-i-promote-my-celebrities-related-content-site-using-your-marketing-emails/144185)

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**Author:** [@JGray35](https://community.hubspot.com/u/JGray35)\
**Replies:** 1\
**Last updated:** [December 17, 2025, 5:01pm UTC](https://community.hubspot.com/t/how-can-i-promote-my-celebrities-related-content-site-using-your-marketing-emails/144185 "2025-12-17T17:01:42Z")

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Hi everyone, I’ve created a celebrities related website where I am publishing celebrities related content over the web. There are a lot of celebrities that, I am covering into my site. Now the question is whether is it…

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## [Superadmin](https://community.hubspot.com/t/superadmin/143847)

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**Author:** [@AADET25](https://community.hubspot.com/u/AADET25)\
**Replies:** 3\
**Last updated:** [December 16, 2025, 9:25pm UTC](https://community.hubspot.com/t/superadmin/143847 "2025-12-16T21:25:26Z")

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En mi cuenta de HubSpot, el usuario graciana@aadet.org.ar está marcado como usuario con licencia de desarrollador. Ya he creado otro usuario para que sea el desarrollador del equipo y quiero usar graciana@aadet.org.ar c…

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## [Issue saving HTML email signature](https://community.hubspot.com/t/issue-saving-html-email-signature/142428)

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**Author:** [@Lgarciadel](https://community.hubspot.com/u/Lgarciadel)\
**Replies:** 3\
**Last updated:** [November 13, 2025, 8:18am UTC](https://community.hubspot.com/t/issue-saving-html-email-signature/142428 "2025-11-13T08:18:07Z")

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Hi everyone, I’m trying to create my email signature by pasting my HTML code, but when I paste it into the editor, I can’t save it. Is there any limitation or restriction on the type of HTML that can be used for signat…

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## [Managing customer service contracts](https://community.hubspot.com/t/managing-customer-service-contracts/127807)

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**Author:** [@KoryB](https://community.hubspot.com/u/KoryB)\
**Replies:** 3\
**Last updated:** [November 1, 2025, 4:07pm UTC](https://community.hubspot.com/t/managing-customer-service-contracts/127807 "2025-11-01T16:07:22Z")

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New to Hubspot, trying out the free version of service hub. We sell and offer service contracts for the printers we sell. Our service contracts are usually 1 year and we currnelty manage these in Excel which I’m trying t…

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## [Getting "Error 404 Page Not Found" despite page is published and domain is connected](https://community.hubspot.com/t/getting-error-404-page-not-found-despite-page-is-published-and-domain-is-connected/140769)

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**Author:** [@AFraser9](https://community.hubspot.com/u/AFraser9)\
**Replies:** 7\
**Last updated:** [October 25, 2025, 7:34pm UTC](https://community.hubspot.com/t/getting-error-404-page-not-found-despite-page-is-published-and-domain-is-connected/140769 "2025-10-25T19:34:40Z")

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I keep getting an “Error 404 Page Not Found” message when I type my domain (angelastyles.com) in my Google search engine. I have tried the following: - Typing the domain in a different browser (Microsoft Edge) - Typing…

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## [Marketing](https://community.hubspot.com/t/marketing/141067)

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**Author:** [@alitmbng](https://community.hubspot.com/u/alitmbng)\
**Replies:** 2\
**Last updated:** [October 15, 2025, 12:52pm UTC](https://community.hubspot.com/t/marketing/141067 "2025-10-15T12:52:25Z")

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Hello, everyone! This is my first time here, and I’m really excited to deepen my learning about marketing. I’ve always been interested in how brands connect with people, and I plan to pursue Marketing Management in the f…

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## [What are the best digital marketing tips for beginners in HubSpot?](https://community.hubspot.com/t/what-are-the-best-digital-marketing-tips-for-beginners-in-hubspot/140665)

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**Author:** [@Tee21](https://community.hubspot.com/u/Tee21)\
**Replies:** 2\
**Last updated:** [October 7, 2025, 1:20pm UTC](https://community.hubspot.com/t/what-are-the-best-digital-marketing-tips-for-beginners-in-hubspot/140665 "2025-10-07T13:20:57Z")

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Hi, I’m Tee and I’m a beginner in digital marketing and I would like osme tips and any help I could get Looking forward to working with you all

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## [fields questions](https://community.hubspot.com/t/fields-questions/71985)

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**Author:** [@PLusk](https://community.hubspot.com/u/PLusk)\
**Replies:** 5\
**Last updated:** [September 5, 2025, 4:19am UTC](https://community.hubspot.com/t/fields-questions/71985 "2025-09-05T04:19:42Z")

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I am excited about trying to get HubSpot all set-up and import everything well. I have a few questions. 1) Our companies have both actual addresses and mailing addresses. I would imagine others use both of these fields,…

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## [SWOT](https://community.hubspot.com/t/swot/138795)

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**Author:** [@SWegner](https://community.hubspot.com/u/SWegner)\
**Replies:** 3\
**Last updated:** [August 31, 2025, 11:49am UTC](https://community.hubspot.com/t/swot/138795 "2025-08-31T11:49:25Z")

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Hello, I’m just starting out on my Content Strategy journey. I have not dedicated a lot of time in creating content. I am wondering how I would use SWOT to begin a content strategy plan? Thank you

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## [Issues with Forms while onboarding and still have current CRM forms on - Infusionsoft / Keap forms](https://community.hubspot.com/t/issues-with-forms-while-onboarding-and-still-have-current-crm-forms-on-infusionsoft-keap-forms/113608)

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**Author:** [@LMeloche](https://community.hubspot.com/u/LMeloche)\
**Replies:** 3\
**Last updated:** [August 25, 2025, 6:40pm UTC](https://community.hubspot.com/t/issues-with-forms-while-onboarding-and-still-have-current-crm-forms-on-infusionsoft-keap-forms/113608 "2025-08-25T18:40:59Z")

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We are in the early onboarding stages. We put the Hubspot tracking code on our website so we are starting to see all contacts from forms come through. The current online forms are created in Infusinosoft / Keap. The is…

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## [Separation of Customers and Partners](https://community.hubspot.com/t/separation-of-customers-and-partners/137620)

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**Author:** [@Justin7](https://community.hubspot.com/u/Justin7)\
**Replies:** 3\
**Last updated:** [August 11, 2025, 6:19pm UTC](https://community.hubspot.com/t/separation-of-customers-and-partners/137620 "2025-08-11T18:19:19Z")

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I would like hubspot to segrate our customers/clients from our partners but I am unsure if it’s a natural thing to do with hubspot. Customer is a traditional customer following a traditional sales cycle/process. Partne…

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