# \#gdpr **URL:** https://community.hubspot.com/tag/gdpr/18.md [Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md) --- ## [How to properly integrate the Didomi CMP on a site 100% hosted on the HubSpot CMS?](https://community.hubspot.com/t/comment-integrer-proprement-la-cmp-didomi-sur-un-site-100-heberge-sur-le-cms-hubspot/161640)
**Author:** [@Saravanan.R](https://community.hubspot.com/u/Saravanan.R)\ **Replies:** 3\ **Last updated:** [October 15, 2026, 3:42pm UTC](https://community.hubspot.com/t/comment-integrer-proprement-la-cmp-didomi-sur-un-site-100-heberge-sur-le-cms-hubspot/161640 "2026-10-15T15:42:43Z")
Hello everyone, Since our website is entirely hosted on the HubSpot CMS, we are facing a technical constraint… --- ## [Hubspot forms not loading without cookie consent](https://community.hubspot.com/t/hubspot-forms-not-loading-without-cookie-consent/136653)
**Author:** [@PMelchert](https://community.hubspot.com/u/PMelchert)\ **Replies:** 3\ **Last updated:** [September 21, 2026, 1:52pm UTC](https://community.hubspot.com/t/hubspot-forms-not-loading-without-cookie-consent/136653 "2026-09-21T13:52:17Z")
Hi everyone, I’m trying to figure out the correct GDPR-compliant way to handle HubSpot cookies on our website, especially re… --- ## [Email Tracking Pixel France and Italy](https://community.hubspot.com/t/email-tracking-pixel-france-and-italy/155495)
**Author:** [@Krishma](https://community.hubspot.com/u/Krishma)\ **Replies:** 4\ **Last updated:** [September 3, 2026, 9:23am UTC](https://community.hubspot.com/t/email-tracking-pixel-france-and-italy/155495 "2026-09-03T09:23:01Z")
With the new email tracking pixel rules, Is there any way to handle email tracking for new contacts when their tracking prefe… --- ## [Cookie consent banner button (hs\_show\_banner\_button) not opening on non-HubSpot-hosted domain](https://community.hubspot.com/t/cookie-consent-banner-button-hs-show-banner-button-not-opening-on-non-hubspot-hosted-domain/154932)
**Author:** [@rocketweaveweb](https://community.hubspot.com/u/rocketweaveweb)\ **Replies:** 1\ **Last updated:** [August 3, 2026, 7:20am UTC](https://community.hubspot.com/t/cookie-consent-banner-button-hs-show-banner-button-not-opening-on-non-hubspot-hosted-domain/154932 "2026-08-03T07:20:39Z")
Portal ID: 51355490 Domain affected: www.rocketweave.com (self-hosted WordPress, not HubSpot CMS) Issue: We have HubSpot’s … --- ## [Looking for 3 beta testers for Clean Contact — bulk GDPR-compliant contact deletion](https://community.hubspot.com/t/looking-for-3-beta-testers-for-clean-contact-bulk-gdpr-compliant-contact-deletion/154900)
**Author:** [@coredefend](https://community.hubspot.com/u/coredefend)\ **Replies:** 0\ **Last updated:** [July 31, 2026, 10:25pm UTC](https://community.hubspot.com/t/looking-for-3-beta-testers-for-clean-contact-bulk-gdpr-compliant-contact-deletion/154900 "2026-07-31T22:25:36Z")
Hey everyone — built a tool for bulk GDPR-compliant contact deletion in HubSpot (the one-at-a-time limitation everyone runs i… --- ## [Meta Lead Ads: Trigger Double Opt-In ONLY for contacts who check optional marketing box](https://community.hubspot.com/t/meta-lead-ads-trigger-double-opt-in-only-for-contacts-who-check-optional-marketing-box/154034)
**Author:** [@Anat.Gilaad](https://community.hubspot.com/u/Anat.Gilaad)\ **Replies:** 4\ **Last updated:** [July 27, 2026, 8:34am UTC](https://community.hubspot.com/t/meta-lead-ads-trigger-double-opt-in-only-for-contacts-who-check-optional-marketing-box/154034 "2026-07-27T08:34:18Z")
Hi everyone, Looking for guidance on setting up Meta Lead Ads with HubSpot to stay compliant with EU data privacy laws. Our… --- ## [HubSpot × Claude connector in a GDPR-compliant way - how we solved it](https://community.hubspot.com/t/hubspot-x-claude-connector-in-a-gdpr-compliant-way-how-we-solved-it/152433)
**Author:** [@mwx-Marcus](https://community.hubspot.com/u/mwx-Marcus)\ **Replies:** 1\ **Last updated:** [July 17, 2026, 3:41pm UTC](https://community.hubspot.com/t/hubspot-x-claude-connector-in-a-gdpr-compliant-way-how-we-solved-it/152433 "2026-07-17T15:41:11Z")
We wanted to use the HubSpot connector for Claude internally at MAI Group — but before anything else, we hit the question that seems to come up every now and then about this integration, especially from EU/DACH teams: W… --- ## [Gravity Forms considerations with cookies issue on Hubspot](https://community.hubspot.com/t/gravity-forms-considerations-with-cookies-issue-on-hubspot/149493)
**Author:** [@HDonohoe](https://community.hubspot.com/u/HDonohoe)\ **Replies:** 3\ **Last updated:** [May 20, 2026, 11:08am UTC](https://community.hubspot.com/t/gravity-forms-considerations-with-cookies-issue-on-hubspot/149493 "2026-05-20T11:08:55Z")
We have discovered a compliance issue with Hubspot’s cookies when it comes to our website forms. On the surface, it looks like Hubspot has first-party cookies, but the third party code is injected when a visitor clicks t… --- ## [Native HubSpot cookiebanner benchmarks](https://community.hubspot.com/t/native-hubspot-cookiebanner-benchmarks/147940)
**Author:** [@OTeeuwen](https://community.hubspot.com/u/OTeeuwen)\ **Replies:** 2\ **Last updated:** [April 28, 2026, 11:01pm UTC](https://community.hubspot.com/t/native-hubspot-cookiebanner-benchmarks/147940 "2026-04-28T23:01:52Z")
Hi everyone, I am analysing the performance of our cookiebanner (HubSpot banner, using a EU opt-in and other/world opt-out variant), and I am having a hard time finding benchmarks of click-rates, opt-in rates and accept… --- ## [What's your GDPR tech stack for managing GDPR in EU?](https://community.hubspot.com/t/whats-your-gdpr-tech-stack-for-managing-gdpr-in-eu/148114)
**Author:** [@ShannonArnold](https://community.hubspot.com/u/ShannonArnold)\ **Replies:** 1\ **Last updated:** [April 8, 2026, 3:21pm UTC](https://community.hubspot.com/t/whats-your-gdpr-tech-stack-for-managing-gdpr-in-eu/148114 "2026-04-08T15:21:40Z")
Our company is based in Germany, and does business across the EU and in 40 countries worldwide, so GDPR compliance is a priority. We are migrating our website onto Hubspot and looking for best practices on which solution… --- ## [DOI-Email based on Form Entries (GDPR)](https://community.hubspot.com/t/doi-email-based-on-form-entries-gdpr/147668)
**Author:** [@NReddig](https://community.hubspot.com/u/NReddig)\ **Replies:** 2\ **Last updated:** [March 26, 2026, 8:09am UTC](https://community.hubspot.com/t/doi-email-based-on-form-entries-gdpr/147668 "2026-03-26T08:09:28Z")
We require customers who fill out one of our forms to manually confirm via checkbox that they want to receive further information (and therefore become a marketing contact). We were very surprised to see that the built-… --- ## [Cookie Consent Banner issues](https://community.hubspot.com/t/cookie-consent-banner-issues/147410)
**Author:** [@ADonshik](https://community.hubspot.com/u/ADonshik)\ **Replies:** 2\ **Last updated:** [March 19, 2026, 8:11am UTC](https://community.hubspot.com/t/cookie-consent-banner-issues/147410 "2026-03-19T08:11:10Z")
Hi there. I worked through the steps to create a cookie consent banner pop-up on our site. Getting it to become active was easy; however, any changes I made to the styling, content, etc, do not seem to be acknowledged b… --- ## [Customer Agent and Chatflow GDPR issue](https://community.hubspot.com/t/customer-agent-and-chatflow-gdpr-issue/147025)
**Author:** [@1stClaas](https://community.hubspot.com/u/1stClaas)\ **Replies:** 8\ **Last updated:** [March 13, 2026, 5:32pm UTC](https://community.hubspot.com/t/customer-agent-and-chatflow-gdpr-issue/147025 "2026-03-13T17:32:59Z")
Hey, we want to run chatflows inside our platform. However, even understanding it is originally a sales tool, the flow keeps connecting to google or linkedIn services, things our customers don’t consent. Now, how do ot… --- ## [BCC specific emails](https://community.hubspot.com/t/bcc-specific-emails/146982)
**Author:** [@DJohnson4](https://community.hubspot.com/u/DJohnson4)\ **Replies:** 5\ **Last updated:** [March 6, 2026, 1:53pm UTC](https://community.hubspot.com/t/bcc-specific-emails/146982 "2026-03-06T13:53:14Z")
Hi, does anyone know if it is possible to BCC specific marketing emails? I know you can add a BCC Compliance email to every email in the setting, but I only want to apply it to specific ones. Use Case: When we send out… --- ## [Email footer country language partially fixed to Dutch – how to match email language?](https://community.hubspot.com/t/email-footer-country-language-partially-fixed-to-dutch-how-to-match-email-language/146409)
**Author:** [@JMinke](https://community.hubspot.com/u/JMinke)\ **Replies:** 3\ **Last updated:** [February 18, 2026, 11:12pm UTC](https://community.hubspot.com/t/email-footer-country-language-partially-fixed-to-dutch-how-to-match-email-language/146409 "2026-02-18T23:12:10Z")
Hi all, I have a starter subscription and have a question regarding the marketing email footer language. My HubSpot user interface is set to Dutch and I’ve created different email campaigns: some are sent to English-speakers… --- ## [Imported list unconfirmed - resend?](https://community.hubspot.com/t/imported-list-unconfirmed-resend/125992)
**Author:** [@JDuranWELS](https://community.hubspot.com/u/JDuranWELS)\ **Replies:** 2\ **Last updated:** [January 20, 2026, 4:02pm UTC](https://community.hubspot.com/t/imported-list-unconfirmed-resend/125992 "2026-01-20T16:02:25Z")
After importing contacts to my list I forgot to add the GDPR I agree terms = Yes. This caused (I believe) the send to fail marking recipients as unconfirmed. How do I resend to those contacts? --- ## [Generate Reports on Opt-in data](https://community.hubspot.com/t/generate-reports-on-opt-in-data/35015)
**Author:** [@SilvanaPSI](https://community.hubspot.com/u/SilvanaPSI)\ **Replies:** 3\ **Last updated:** [December 16, 2025, 2:47pm UTC](https://community.hubspot.com/t/generate-reports-on-opt-in-data/35015 "2025-12-16T14:47:00Z")
Hi - I’m trying to gather data on how many opt-ins we had into a certain subscription type through form submission - so everyone who actively ticked ‘yes’ to the option of being emailed. We use HubSpot’s default GDPR/Da… --- ## [Data Protection in Healthcare](https://community.hubspot.com/t/data-protection-in-healthcare/117560)
**Author:** [@EWard7](https://community.hubspot.com/u/EWard7)\ **Replies:** 2\ **Last updated:** [October 24, 2025, 4:47pm UTC](https://community.hubspot.com/t/data-protection-in-healthcare/117560 "2025-10-24T16:47:03Z")
Hi! Has anyone used the data protected fields in healthcare settings yet? Any experiences so far to share? --- ## [Report Export Approval](https://community.hubspot.com/t/report-export-approval/140148)
**Author:** [@JBell342](https://community.hubspot.com/u/JBell342)\ **Replies:** 4\ **Last updated:** [September 26, 2025, 1:05pm UTC](https://community.hubspot.com/t/report-export-approval/140148 "2025-09-26T13:05:31Z")
Hello HubSpot Community, I wonder if you could help point me in the right direction. We have enrolled in the HubSpot Beta for HubSpot Export Approvals Beta but, this does not quite match our expectations for what it wo… --- ## [Hubspot tracking code](https://community.hubspot.com/t/hubspot-tracking-code/140159)
**Author:** [@MSierwald](https://community.hubspot.com/u/MSierwald)\ **Replies:** 1\ **Last updated:** [September 26, 2025, 10:42am UTC](https://community.hubspot.com/t/hubspot-tracking-code/140159 "2025-09-26T10:42:51Z")
Is there a text module for the privacy policy for the Hubspot tracking code which you can add to cookie description and so on?? --- ## [Adding a link to our Data Privacy web page](https://community.hubspot.com/t/adding-a-link-to-our-data-privacy-web-page/140157)
**Author:** [@galvanA81](https://community.hubspot.com/u/galvanA81)\ **Replies:** 1\ **Last updated:** [September 26, 2025, 10:39am UTC](https://community.hubspot.com/t/adding-a-link-to-our-data-privacy-web-page/140157 "2025-09-26T10:39:18Z")
Hello all, Currently we have activated the “Unsubscribe link” option for one-to-one emails that are sent from the CRM tool. In addition to this we would also like to add a second link to that is included in every one-to… --- ## [Smart email footers](https://community.hubspot.com/t/smart-email-footers/139385)
**Author:** [@JColes23](https://community.hubspot.com/u/JColes23)\ **Replies:** 1\ **Last updated:** [September 11, 2025, 3:41pm UTC](https://community.hubspot.com/t/smart-email-footers/139385 "2025-09-11T15:41:40Z")
Is there a way the footer of an email template can change automatically depending on the recipients location (country) without using contact properties? If so, how? --- ## [Allow subscription type management through properties](https://community.hubspot.com/t/allow-subscription-type-management-through-properties/139305)
**Author:** [@swiss-oliver](https://community.hubspot.com/u/swiss-oliver)\ **Replies:** 2\ **Last updated:** [September 10, 2025, 12:32pm UTC](https://community.hubspot.com/t/allow-subscription-type-management-through-properties/139305 "2025-09-10T12:32:55Z")
Hi there, We’d like to allow our sales team to change subscription type opt-in/outs through changes in properties (I’m aware that this is not the intention of the subscription type tool) that then should be mirrored to … --- ## [Marketing email confirmation status](https://community.hubspot.com/t/marketing-email-confirmation-status/138069)
**Author:** [@galvanA81](https://community.hubspot.com/u/galvanA81)\ **Replies:** 8\ **Last updated:** [August 15, 2025, 2:47pm UTC](https://community.hubspot.com/t/marketing-email-confirmation-status/138069 "2025-08-15T14:47:00Z")
Hello all, Hope someone can help me answer, how does the property “Marketing email confirmation status” logs info into itself? It not a property that can be manually edited. Already tried doing some research but what I … --- ## [Any best practices on how to implement 3rd party cookie tools? (Onetrust, Cookiebot)](https://community.hubspot.com/t/any-best-practices-on-how-to-implement-3rd-party-cookie-tools-onetrust-cookiebot/22817)
**Author:** [@anhorvat](https://community.hubspot.com/u/anhorvat)\ **Replies:** 15\ **Last updated:** [July 4, 2025, 3:15pm UTC](https://community.hubspot.com/t/any-best-practices-on-how-to-implement-3rd-party-cookie-tools-onetrust-cookiebot/22817 "2025-07-04T15:15:46Z")
Hello everyone, I am seeking help regarding the implementation of 3rd party cookie tools on HubSpot. Some part of our website is on WordPress, but our Landing Pages and the Blog is on HubSpot. I need a cookie tool for … --- ## [HubSpot Cookie Banner Not Sending Consent to Google Tag Manager on WordPress](https://community.hubspot.com/t/hubspot-cookie-banner-not-sending-consent-to-google-tag-manager-on-wordpress/130583)
**Author:** [@Kec415](https://community.hubspot.com/u/Kec415)\ **Replies:** 2\ **Last updated:** [July 3, 2025, 5:26am UTC](https://community.hubspot.com/t/hubspot-cookie-banner-not-sending-consent-to-google-tag-manager-on-wordpress/130583 "2025-07-03T05:26:09Z")
Hi all, I’m looking for help or confirmation from anyone who has successfully integrated HubSpot’s new cookie consent tools with Google Tag Manager (GTM) and GA4 — specifically on WordPress sites. Here’s my setup: - M… --- ## [Cookie banner is not showing on external website](https://community.hubspot.com/t/cookie-banner-is-not-showing-on-external-website/135415)
**Author:** [@BGW-Divotion](https://community.hubspot.com/u/BGW-Divotion)\ **Replies:** 4\ **Last updated:** [July 1, 2025, 2:50pm UTC](https://community.hubspot.com/t/cookie-banner-is-not-showing-on-external-website/135415 "2025-07-01T14:50:16Z")
Hi there, I have implemented the tracking script to enable a configured Cookie banner, but the banner doesn’t show on load. The website is built in Nuxt and served on Vercel. I have added a banner in HubSpot \> Setting… --- ## [Cannot log email replies, GDPR error even if legal basis is set](https://community.hubspot.com/t/cannot-log-email-replies-gdpr-error-even-if-legal-basis-is-set/135054)
**Author:** [@CPan5](https://community.hubspot.com/u/CPan5)\ **Replies:** 2\ **Last updated:** [June 24, 2025, 3:48pm UTC](https://community.hubspot.com/t/cannot-log-email-replies-gdpr-error-even-if-legal-basis-is-set/135054 "2025-06-24T15:48:08Z")
Hi HubSpot! Some users of the platform seem to be having intermittent issues with logging their replies to emails. When replying to an email and trying to log said reply, the error appears beside the contact name: Your… --- ## [Removing error: "This custom form submission didn't include an IP address."](https://community.hubspot.com/t/removing-error-this-custom-form-submission-didnt-include-an-ip-address/94787)
**Author:** [@MW23](https://community.hubspot.com/u/MW23)\ **Replies:** 3\ **Last updated:** [June 20, 2025, 11:51am UTC](https://community.hubspot.com/t/removing-error-this-custom-form-submission-didnt-include-an-ip-address/94787 "2025-06-20T11:51:38Z")
Hi there, I understand that the IP address field on contact records has been sunset as of May 2019, however, the below error still persists on each submission: It is a Hubspot form, mapped from my custom form on my … --- ## [Enhanced Conversion Tracking with Google Tag Manager](https://community.hubspot.com/t/enhanced-conversion-tracking-with-google-tag-manager/134191)
**Author:** [@BenGoe](https://community.hubspot.com/u/BenGoe)\ **Replies:** 4\ **Last updated:** [June 18, 2025, 12:47pm UTC](https://community.hubspot.com/t/enhanced-conversion-tracking-with-google-tag-manager/134191 "2025-06-18T12:47:28Z")
Hi there, does anyone know how to grab the email address from a form submit of HubSpot out of a thank you page? It should help me to boost my Google ads campaigns if Google can match the email address within his platfor… [Next page](https://community.hubspot.com/tag/gdpr/18.md?match_all_tags=true&page=1&tags%5B%5D=gdpr)