# \#feedback-surveys **URL:** https://community.hubspot.com/tag/feedback-surveys/984.md [Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md) --- ## [New HubSpot experience UI colors and contrast (eye strain)](https://community.hubspot.com/t/new-hubspot-experience-ui-colors-and-contrast-eye-strain/154438)
**Author:** [@NoemiS](https://community.hubspot.com/u/NoemiS)\ **Replies:** 39\ **Last updated:** [November 9, 2026, 10:29am UTC](https://community.hubspot.com/t/new-hubspot-experience-ui-colors-and-contrast-eye-strain/154438 "2026-11-09T10:29:44Z")
Hi HubSpot team, I’d like to share some feedback about the new HubSpot experience UI. The much darker and more intense color… --- ## [Delete Survey Responses for deleted Feedback Surveys](https://community.hubspot.com/t/delete-survey-responses-for-deleted-feedback-surveys/163378)
**Author:** [@JamesMH](https://community.hubspot.com/u/JamesMH)\ **Replies:** 0\ **Last updated:** [October 29, 2026, 2:03pm UTC](https://community.hubspot.com/t/delete-survey-responses-for-deleted-feedback-surveys/163378 "2026-10-29T14:03:35Z")
I can currently only delete Survey Responses if the Feedback Survey still exists. If the Feedback Survey has been deleted, I… --- ## [Why can’t custom survey responses be used directly in customer health scores?](https://community.hubspot.com/t/why-can-t-custom-survey-responses-be-used-directly-in-customer-health-scores/163249)
**Author:** [@Patrickmeditech](https://community.hubspot.com/u/Patrickmeditech)\ **Replies:** 6\ **Last updated:** [October 29, 2026, 1:21pm UTC](https://community.hubspot.com/t/why-can-t-custom-survey-responses-be-used-directly-in-customer-health-scores/163249 "2026-10-29T13:21:22Z")
We use Service Hub Professional and have created a survey called Client Services Executive NPS to better understand how our c… --- ## [Custom categories for surveys reporting](https://community.hubspot.com/t/custom-categories-for-surveys-reporting/163169)
**Author:** [@karenkaz](https://community.hubspot.com/u/karenkaz)\ **Replies:** 4\ **Last updated:** [October 29, 2026, 12:28pm UTC](https://community.hubspot.com/t/custom-categories-for-surveys-reporting/163169 "2026-10-29T12:28:41Z")
Hi, Is it possible to create survey categories for reporting purposes? For example, webinar feedback surveys, customer servi… --- ## [Capture Partial Survey Responses](https://community.hubspot.com/t/capture-partial-survey-responses/163317)
**Author:** [@ELee01](https://community.hubspot.com/u/ELee01)\ **Replies:** 0\ **Last updated:** [October 28, 2026, 7:22pm UTC](https://community.hubspot.com/t/capture-partial-survey-responses/163317 "2026-10-28T19:22:47Z")
We want to capture any feedback a customer is willing to share, even if they do not complete their survey and hit “submit.” … --- ## [Customize Survey Reminder](https://community.hubspot.com/t/customize-survey-reminder/163238)
**Author:** [@ELee01](https://community.hubspot.com/u/ELee01)\ **Replies:** 2\ **Last updated:** [October 28, 2026, 1:53pm UTC](https://community.hubspot.com/t/customize-survey-reminder/163238 "2026-10-28T13:53:44Z")
Allow us to configure reminder emails with a unique subject line and body copy than the original email invitation. If the con… --- ## [Add Ticket Tokens to Custom Surveys](https://community.hubspot.com/t/add-ticket-tokens-to-custom-surveys/49190)
**Author:** [@inigolekunberri](https://community.hubspot.com/u/inigolekunberri)\ **Replies:** 3\ **Last updated:** [October 28, 2026, 1:27pm UTC](https://community.hubspot.com/t/add-ticket-tokens-to-custom-surveys/49190 "2026-10-28T13:27:28Z")
It’s essential to add Ticket Tokens in Custom Surveys emails (subject and body) in order to, for example, send the Ticket ID … --- ## [Custom Feedback Surveys - limit submissions to one per contact](https://community.hubspot.com/t/custom-feedback-surveys-limit-submissions-to-one-per-contact/43985)
**Author:** [@KMohanadas](https://community.hubspot.com/u/KMohanadas)\ **Replies:** 9\ **Last updated:** [October 27, 2026, 8:53pm UTC](https://community.hubspot.com/t/custom-feedback-surveys-limit-submissions-to-one-per-contact/43985 "2026-10-27T20:53:22Z")
Currently, it is not possible to limit the number of submissions on custom surveys. It will be useful if we can: Limit to… --- ## [PDF export option for surveys](https://community.hubspot.com/t/pdf-export-option-for-surveys/147729)
**Author:** [@EBorgstrom](https://community.hubspot.com/u/EBorgstrom)\ **Replies:** 2\ **Last updated:** [October 27, 2026, 8:20pm UTC](https://community.hubspot.com/t/pdf-export-option-for-surveys/147729 "2026-10-27T20:20:39Z")
We use custom surveys in HubSpot as course evaluations for our students when they finish a course. The survey results are the… --- ## [Allow Specific Feedback on Knowledge Base Articles](https://community.hubspot.com/t/allow-specific-feedback-on-knowledge-base-articles/17647)
**Author:** [@Herschel](https://community.hubspot.com/u/Herschel)\ **Replies:** 99\ **Last updated:** [October 22, 2026, 3:49am UTC](https://community.hubspot.com/t/allow-specific-feedback-on-knowledge-base-articles/17647 "2026-10-22T03:49:59Z")
Present visitors who mark a Knowledge Base article as unhelpful with a form to submit specific feedback as to why the article… --- ## [Ability to Manually send NPS survey to individual recipients](https://community.hubspot.com/t/ability-to-manually-send-nps-survey-to-individual-recipients/18307)
**Author:** [@LCarry](https://community.hubspot.com/u/LCarry)\ **Replies:** 19\ **Last updated:** [October 14, 2026, 8:59am UTC](https://community.hubspot.com/t/ability-to-manually-send-nps-survey-to-individual-recipients/18307 "2026-10-14T08:59:36Z")
It would be nice to be able to manually send NPS survey’s to individual recipients. For example, a client got our survey and … --- ## [Send surveys with dynamic sender email address](https://community.hubspot.com/t/send-surveys-with-dynamic-sender-email-address/118407)
**Author:** [@EKashofer](https://community.hubspot.com/u/EKashofer)\ **Replies:** 3\ **Last updated:** [October 14, 2026, 8:59am UTC](https://community.hubspot.com/t/send-surveys-with-dynamic-sender-email-address/118407 "2026-10-14T08:59:27Z")
We are facing decreasing response rates in our customer surveys and are suspecting spam filters. We think, that the sender-ad… --- ## [Record nps from email](https://community.hubspot.com/t/record-nps-from-email/159559)
**Author:** [@KelHill](https://community.hubspot.com/u/KelHill)\ **Replies:** 0\ **Last updated:** [September 22, 2026, 4:13pm UTC](https://community.hubspot.com/t/record-nps-from-email/159559 "2026-09-22T16:13:44Z")
We have conducted an NPS survey from HubSpot and are distressed by the very low response rate. As there are many more clicks … --- ## [Make survey feedback footer flexible](https://community.hubspot.com/t/make-survey-feedback-footer-flexible/62777)
**Author:** [@leechen](https://community.hubspot.com/u/leechen)\ **Replies:** 3\ **Last updated:** [September 17, 2026, 2:38pm UTC](https://community.hubspot.com/t/make-survey-feedback-footer-flexible/62777 "2026-09-17T14:38:51Z")
Posting on customer’s behalf - would be great if the Feedback Survey emails had flexible footers that can be edited to includ… --- ## [Spacebar inputs todays date in calendars](https://community.hubspot.com/t/spacebar-inputs-todays-date-in-calendars/158912)
**Author:** [@Alex8a](https://community.hubspot.com/u/Alex8a)\ **Replies:** 1\ **Last updated:** [September 15, 2026, 3:26pm UTC](https://community.hubspot.com/t/spacebar-inputs-todays-date-in-calendars/158912 "2026-09-15T15:26:00Z")
When opening a calendar in hubspot, it would be nice to be able to press spacebard and have it input todays date rather than … --- ## [Options for UI (colors, autosave, autocorrect)](https://community.hubspot.com/t/options-for-ui-colors-autosave-autocorrect/157799)
**Author:** [@mkpci](https://community.hubspot.com/u/mkpci)\ **Replies:** 0\ **Last updated:** [September 2, 2026, 12:29pm UTC](https://community.hubspot.com/t/options-for-ui-colors-autosave-autocorrect/157799 "2026-09-02T12:29:15Z")
Allow for color-based options for the UI. Having everything a pale shade of gray is displeasing and seems “messier”, in my op… --- ## [How to display full text of feedback responses in dashboard?](https://community.hubspot.com/t/how-to-display-full-text-of-feedback-responses-in-dashboard/87570)
**Author:** [@laurabren](https://community.hubspot.com/u/laurabren)\ **Replies:** 8\ **Last updated:** [August 19, 2026, 4:13am UTC](https://community.hubspot.com/t/how-to-display-full-text-of-feedback-responses-in-dashboard/87570 "2026-08-19T04:13:12Z")
Hi all! We have a lot of team members who need access to the narrative/long-form responses that our customers provide on our… --- ## [Insert custom questions directly in the email body of custom surveys](https://community.hubspot.com/t/insert-custom-questions-directly-in-the-email-body-of-custom-surveys/68982)
**Author:** [@isabellweiss](https://community.hubspot.com/u/isabellweiss)\ **Replies:** 6\ **Last updated:** [August 6, 2026, 5:57pm UTC](https://community.hubspot.com/t/insert-custom-questions-directly-in-the-email-body-of-custom-surveys/68982 "2026-08-06T17:57:08Z")
Hi all, currently it is not possible to insert one or more custom questions in the email body in the custom surveys tool (me… --- ## [Survey response columns should default to the questions in that particular survey](https://community.hubspot.com/t/survey-response-columns-should-default-to-the-questions-in-that-particular-survey/154750)
**Author:** [@karenkaz](https://community.hubspot.com/u/karenkaz)\ **Replies:** 0\ **Last updated:** [July 30, 2026, 7:09pm UTC](https://community.hubspot.com/t/survey-response-columns-should-default-to-the-questions-in-that-particular-survey/154750 "2026-07-30T19:09:42Z")
It’s weird that when you look at the Responses tab for a feedback survey, the columns displayed don’t automatically include t… --- ## [Feedback Survey suggestion](https://community.hubspot.com/t/feedback-survey-suggestion/153773)
**Author:** [@thagemann](https://community.hubspot.com/u/thagemann)\ **Replies:** 0\ **Last updated:** [July 22, 2026, 11:32am UTC](https://community.hubspot.com/t/feedback-survey-suggestion/153773 "2026-07-22T11:32:50Z")
Feedback for HubSpot - I sent a survey out via email distribution. Now the sales team wants a shareable link to email select … --- ## [Create new contact option on Feedback Surveys](https://community.hubspot.com/t/create-new-contact-option-on-feedback-surveys/125201)
**Author:** [@Asnt](https://community.hubspot.com/u/Asnt)\ **Replies:** 1\ **Last updated:** [July 20, 2026, 9:23am UTC](https://community.hubspot.com/t/create-new-contact-option-on-feedback-surveys/125201 "2026-07-20T09:23:58Z")
Currently, when creating a survey, there is no option to “Always create a new contact for new email addresses.” If the surve… --- ## [More Filtering on CES Surveys](https://community.hubspot.com/t/more-filtering-on-ces-surveys/67147)
**Author:** [@system](https://community.hubspot.com/u/system)\ **Replies:** 6\ **Last updated:** [July 17, 2026, 10:23am UTC](https://community.hubspot.com/t/more-filtering-on-ces-surveys/67147 "2026-07-17T10:23:48Z")
I would like to be able to filter out specific emails, or domains, or filter by properties to manage who CES surveys are sent… --- ## [Product feedback: survey send reporting is misleading](https://community.hubspot.com/t/product-feedback-survey-send-reporting-is-misleading/152911)
**Author:** [@thagemann](https://community.hubspot.com/u/thagemann)\ **Replies:** 0\ **Last updated:** [July 14, 2026, 12:42am UTC](https://community.hubspot.com/t/product-feedback-survey-send-reporting-is-misleading/152911 "2026-07-14T00:42:39Z")
Product feedback: survey send reporting is misleading Please improve feedback survey email reporting so it clearly separates i… --- ## [Randomize answer choice order in surveys](https://community.hubspot.com/t/randomize-answer-choice-order-in-surveys/152497)
**Author:** [@CHansenFrazil](https://community.hubspot.com/u/CHansenFrazil)\ **Replies:** 0\ **Last updated:** [July 8, 2026, 9:42pm UTC](https://community.hubspot.com/t/randomize-answer-choice-order-in-surveys/152497 "2026-07-08T21:42:50Z")
Please add a setting that allows survey creators to shuffle the order of multi-select, drop-down, and radio-select answers for each respondent. Other platforms like Qualtrics have this feature. Example If the survey que… --- ## [API for Feedback and NPS](https://community.hubspot.com/t/api-for-feedback-and-nps/14666)
**Author:** [@basil](https://community.hubspot.com/u/basil)\ **Replies:** 19\ **Last updated:** [July 2, 2026, 12:26pm UTC](https://community.hubspot.com/t/api-for-feedback-and-nps/14666 "2026-07-02T12:26:45Z")
We would like to collect NPS feedback directly in our Android App. For that we would need a way via API to push the collected feedbacks into the Hubspot feedback list. --- ## [Ability to exclude recipients form CES Survey](https://community.hubspot.com/t/ability-to-exclude-recipients-form-ces-survey/19229)
**Author:** [@danslb](https://community.hubspot.com/u/danslb)\ **Replies:** 26\ **Last updated:** [June 22, 2026, 2:05pm UTC](https://community.hubspot.com/t/ability-to-exclude-recipients-form-ces-survey/19229 "2026-06-22T14:05:58Z")
There is currently no way to exclude specific contacts from the getting a CES. This functionality should be added. We have some customers that have specifically requested not to get the survey anymore, and there is no … --- ## [Feedback Survey: Contact does not receive NPS Feedback Survey](https://community.hubspot.com/t/feedback-survey-contact-does-not-receive-nps-feedback-survey/137849)
**Author:** [@PvPHS](https://community.hubspot.com/u/PvPHS)\ **Replies:** 7\ **Last updated:** [June 18, 2026, 2:04pm UTC](https://community.hubspot.com/t/feedback-survey-contact-does-not-receive-nps-feedback-survey/137849 "2026-06-18T14:04:44Z")
Hi, I am facing the problem that one of our important Contacts is not receiving the NPS Feedback Survey that we created. She matches all criteria and the survey is set in a way that a contact receives the NPS survey rig… --- ## [Temporary Object for Forms to hold data we may not want to associate](https://community.hubspot.com/t/temporary-object-for-forms-to-hold-data-we-may-not-want-to-associate/131052)
**Author:** [@MurrayC](https://community.hubspot.com/u/MurrayC)\ **Replies:** 1\ **Last updated:** [June 4, 2026, 3:23pm UTC](https://community.hubspot.com/t/temporary-object-for-forms-to-hold-data-we-may-not-want-to-associate/131052 "2026-06-04T15:23:04Z")
It’s possible, though unlikely, that there is a way to capture temporary data that is more pertinent to the filling out of a form, than the underlying contact or other entity filling it out. However, one of the things I’… --- ## [Feature request: add a setting to limit feedback surveys to one response per contact](https://community.hubspot.com/t/feature-request-add-a-setting-to-limit-feedback-surveys-to-one-response-per-contact/149999)
**Author:** [@JSchneiderOH](https://community.hubspot.com/u/JSchneiderOH)\ **Replies:** 0\ **Last updated:** [June 3, 2026, 7:30pm UTC](https://community.hubspot.com/t/feature-request-add-a-setting-to-limit-feedback-surveys-to-one-response-per-contact/149999 "2026-06-03T19:30:06Z")
Hi HubSpot Community, I’d like to recommend a new response setting for feedback surveys: allow admins to limit a survey to one completed response per contact. We’re using a homeowner survey and need each contact to be … --- ## [Reduce friction in email NPS surveys in HubSpot](https://community.hubspot.com/t/reduzir-friccao-na-pesquisa-de-nps-por-e-mail-no-hubspot/149816)
**Author:** [@WBastos](https://community.hubspot.com/u/WBastos)\ **Replies:** 0\ **Last updated:** [May 28, 2026, 7:03pm UTC](https://community.hubspot.com/t/reduzir-friccao-na-pesquisa-de-nps-por-e-mail-no-hubspot/149816 "2026-05-28T19:03:08Z")
Hi everyone! I would like to check the possibility of changing the behavior of the NPS survey sent by email in HubSpot. Today, the survey already appears in the body of the email with the scores, but the response is only con… [Next page](https://community.hubspot.com/tag/feedback-surveys/984.md?match_all_tags=true&page=1&tags%5B%5D=feedback-surveys)