# \#email **URL:** https://community.hubspot.com/tag/email/1653.md [Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md) --- ## [How can I delete associated emails without losing data in HubSpot?](https://community.hubspot.com/t/how-can-i-delete-associated-emails-without-losing-data-in-hubspot/164236)
**Author:** [@mbenwitt](https://community.hubspot.com/u/mbenwitt)\ **Replies:** 8\ **Last updated:** [November 10, 2026, 5:38am UTC](https://community.hubspot.com/t/how-can-i-delete-associated-emails-without-losing-data-in-hubspot/164236 "2026-11-10T05:38:55Z")
I have a free account and have received the message “records are approaching the email per contact (and per company) associat… --- ## [How can I export the users associated with each team inbox email address?](https://community.hubspot.com/t/how-can-i-export-the-users-associated-with-each-team-inbox-email-address/160539)
**Author:** [@Honganh](https://community.hubspot.com/u/Honganh)\ **Replies:** 3\ **Last updated:** [November 10, 2026, 2:12am UTC](https://community.hubspot.com/t/how-can-i-export-the-users-associated-with-each-team-inbox-email-address/160539 "2026-11-10T02:12:35Z")
Hi all, I’d like to export a list of all connected team inbox email addresses and the users who have access to each one. Fo… --- ## [Inject Another User's Meeting Link in Email Tempaltes](https://community.hubspot.com/t/inject-another-users-meeting-link-in-email-tempaltes/164478)
**Author:** [@ChelsyAtGWS](https://community.hubspot.com/u/ChelsyAtGWS)\ **Replies:** 0\ **Last updated:** [November 9, 2026, 10:03pm UTC](https://community.hubspot.com/t/inject-another-users-meeting-link-in-email-tempaltes/164478 "2026-11-09T22:03:52Z")
The newest beta feature enabling users to enroll contacts in a sequence as a different user was huge to our business today. H… --- ## [Breeze Issues in Ticket Email Compostion](https://community.hubspot.com/t/breeze-issues-in-ticket-email-compostion/164443)
**Author:** [@GGoldberg](https://community.hubspot.com/u/GGoldberg)\ **Replies:** 2\ **Last updated:** [November 9, 2026, 8:28pm UTC](https://community.hubspot.com/t/breeze-issues-in-ticket-email-compostion/164443 "2026-11-09T20:28:49Z")
Want to see if anyone else has experienced this issue or knows of a fix. I talked to Breeze about the issue, but the only sol… --- ## [Cannot access Hubspot account as emails seem to be blocked leaving Hubspot](https://community.hubspot.com/t/cannot-access-hubspot-account-as-emails-seem-to-be-blocked-leaving-hubspot/164192)
**Author:** [@RoADARlincs](https://community.hubspot.com/u/RoADARlincs)\ **Replies:** 2\ **Last updated:** [November 6, 2026, 7:26pm UTC](https://community.hubspot.com/t/cannot-access-hubspot-account-as-emails-seem-to-be-blocked-leaving-hubspot/164192 "2026-11-06T19:26:27Z")
We have been using Hubspot for over 2 years. Two days ago I removed 2FA. Now when logging in the system says it is sending … --- ## [Checking sent email status](https://community.hubspot.com/t/checking-sent-email-status/88686)
**Author:** [@pawel-trauth](https://community.hubspot.com/u/pawel-trauth)\ **Replies:** 4\ **Last updated:** [November 6, 2026, 6:07pm UTC](https://community.hubspot.com/t/checking-sent-email-status/88686 "2026-11-06T18:07:52Z")
Hello! I’d like to check the status of sent transactional email after it has been sent out. I’m testing “Query the status o… --- ## [What are the recommended approaches when a business’s employees can also be its customers](https://community.hubspot.com/t/what-are-the-recommended-approaches-when-a-business-s-employees-can-also-be-its-customers/163507)
**Author:** [@EJoyce2](https://community.hubspot.com/u/EJoyce2)\ **Replies:** 8\ **Last updated:** [November 6, 2026, 2:18pm UTC](https://community.hubspot.com/t/what-are-the-recommended-approaches-when-a-business-s-employees-can-also-be-its-customers/163507 "2026-11-06T14:18:17Z")
A common scenario looks like this: Some employees are also customers, and their personal email addresses sync into HubSpot … --- ## [Manual association of emails in deals for contacts on never log list](https://community.hubspot.com/t/manual-association-of-emails-in-deals-for-contacts-on-never-log-list/163965)
**Author:** [@HughLittle](https://community.hubspot.com/u/HughLittle)\ **Replies:** 2\ **Last updated:** [November 4, 2026, 7:47pm UTC](https://community.hubspot.com/t/manual-association-of-emails-in-deals-for-contacts-on-never-log-list/163965 "2026-11-04T19:47:45Z")
We use HubSpot’s Never Log list to prevent internal employee correspondence from being logged to employee contact and company… --- ## [I am trying to connect my gmail with Hubspot](https://community.hubspot.com/t/i-am-trying-to-connect-my-gmail-with-hubspot/160389)
**Author:** [@ShannonKehrer](https://community.hubspot.com/u/ShannonKehrer)\ **Replies:** 5\ **Last updated:** [November 2, 2026, 11:29am UTC](https://community.hubspot.com/t/i-am-trying-to-connect-my-gmail-with-hubspot/160389 "2026-11-02T11:29:13Z")
I selected the contacts permission but still get “Email Connection Unsuccessful.” I am trying to connect my gmail with Hubsp… --- ## [Non-HubSpot form submissions not captured — contacts created as non-marketing](https://community.hubspot.com/t/non-hubspot-form-submissions-not-captured-contacts-created-as-non-marketing/161861)
**Author:** [@alina\_123](https://community.hubspot.com/u/alina_123)\ **Replies:** 7\ **Last updated:** [October 23, 2026, 10:02am UTC](https://community.hubspot.com/t/non-hubspot-form-submissions-not-captured-contacts-created-as-non-marketing/161861 "2026-10-23T10:02:35Z")
Hi everyone, We’re investigating why part of our signups end up as non-marketing contacts, and we’d appreciate help from any… --- ## [Connecti Gong & Hubspot Email Preference Centers](https://community.hubspot.com/t/connecti-gong-hubspot-email-preference-centers/162185)
**Author:** [@NikkoK](https://community.hubspot.com/u/NikkoK)\ **Replies:** 4\ **Last updated:** [October 21, 2026, 1:32pm UTC](https://community.hubspot.com/t/connecti-gong-hubspot-email-preference-centers/162185 "2026-10-21T13:32:52Z")
Hello! One of the email preference centers we have in Hubspot is for one-to-one comms, however these are handled by Sales vi… --- ## [Create an email conversation thread on a ticket via API, so the customer's reply lands back on that](https://community.hubspot.com/t/create-an-email-conversation-thread-on-a-ticket-via-api-so-the-customers-reply-lands-back-on-that/162342)
**Author:** [@Nicolas5](https://community.hubspot.com/u/Nicolas5)\ **Replies:** 2\ **Last updated:** [October 21, 2026, 8:38am UTC](https://community.hubspot.com/t/create-an-email-conversation-thread-on-a-ticket-via-api-so-the-customers-reply-lands-back-on-that/162342 "2026-10-21T08:38:44Z")
We create support tickets automatically from inbound phone calls, so those tickets have no conversation thread. We want to em… --- ## [Unique email forwarding to a deal](https://community.hubspot.com/t/unique-email-forwarding-to-a-deal/162405)
**Author:** [@jmag65](https://community.hubspot.com/u/jmag65)\ **Replies:** 3\ **Last updated:** [October 21, 2026, 6:43am UTC](https://community.hubspot.com/t/unique-email-forwarding-to-a-deal/162405 "2026-10-21T06:43:32Z")
On a deal, I have my client emails being recorded perfectly. But I also have several sub contractors that work on up to 10 d… --- ## [Unable to create inbox — Zoho confirms successful IMAP connections](https://community.hubspot.com/t/unable-to-create-inbox-zoho-confirms-successful-imap-connections/162521)
**Author:** [@Katerina\_KIB](https://community.hubspot.com/u/Katerina_KIB)\ **Replies:** 2\ **Last updated:** [October 21, 2026, 6:43am UTC](https://community.hubspot.com/t/unable-to-create-inbox-zoho-confirms-successful-imap-connections/162521 "2026-10-21T06:43:06Z")
Connecting my individual Zoho EU mailbox to HubSpot fails with “Server Error: Unable to create inbox.” Settings: IMAP: imap… --- ## [Can HubSpot AI distinguish between salesperson intent and prospect intent?](https://community.hubspot.com/t/can-hubspot-ai-distinguish-between-salesperson-intent-and-prospect-intent/162150)
**Author:** [@raj5oul](https://community.hubspot.com/u/raj5oul)\ **Replies:** 3\ **Last updated:** [October 16, 2026, 11:02am UTC](https://community.hubspot.com/t/can-hubspot-ai-distinguish-between-salesperson-intent-and-prospect-intent/162150 "2026-10-16T11:02:48Z")
Quick question for the HubSpot community. I sent a cold email asking a prospect for a call. The email activity is recorded c… --- ## [Email address no longer receives submissions](https://community.hubspot.com/t/adresse-mail-ne-recoit-plus-les-soumissions/161798)
**Author:** [@ben1](https://community.hubspot.com/u/ben1)\ **Replies:** 6\ **Last updated:** [October 15, 2026, 1:50pm UTC](https://community.hubspot.com/t/adresse-mail-ne-recoit-plus-les-soumissions/161798 "2026-10-15T13:50:54Z")
Hello, I am no longer receiving form submission notifications at my Hotmail address. The submissions are bie… --- ## [Exclude tracking-disabled emails from Email Health score and low-performing lists](https://community.hubspot.com/t/exclude-tracking-disabled-emails-from-email-health-score-and-low-performing-lists/159040)
**Author:** [@SBezus](https://community.hubspot.com/u/SBezus)\ **Replies:** 5\ **Last updated:** [October 14, 2026, 2:58pm UTC](https://community.hubspot.com/t/exclude-tracking-disabled-emails-from-email-health-score-and-low-performing-lists/159040 "2026-10-14T14:58:48Z")
We’re using the Email Health tool to monitor our overall sending reputation, but we have a growing number of campaigns where … --- ## [Internal communication appears in forwarded customer emails despite "Never log"](https://community.hubspot.com/t/interne-kommunikation-auf-weitergeleitete-kunden-mails-landen-trotz-nie-protokollieren-beim-kunden/161920)
**Author:** [@danhighmountain](https://community.hubspot.com/u/danhighmountain)\ **Replies:** 1\ **Last updated:** [October 14, 2026, 1:13pm UTC](https://community.hubspot.com/t/interne-kommunikation-auf-weitergeleitete-kunden-mails-landen-trotz-nie-protokollieren-beim-kunden/161920 "2026-10-14T13:13:36Z")
Hi everyone, we have a recurring issue with email logging in HubSpot and would like to know if … --- ## [Pipedrive Emails → HubSpot](https://community.hubspot.com/t/pipedrive-emails-hubspot/143483)
**Author:** [@Peter\_Jones\_3](https://community.hubspot.com/u/Peter_Jones_3)\ **Replies:** 10\ **Last updated:** [October 13, 2026, 6:57pm UTC](https://community.hubspot.com/t/pipedrive-emails-hubspot/143483 "2026-10-13T18:57:32Z")
I have migrated from Pipedrive to HubSpot. Contacts, Companies, Deals, Notes and Tasks. Email activities is an option, confi… --- ## [Confirmation code emails are not arriving](https://community.hubspot.com/t/bestatigungscode-e-mails-kommen-nicht-an/161743)
**Author:** [@simonkock](https://community.hubspot.com/u/simonkock)\ **Replies:** 3\ **Last updated:** [October 13, 2026, 11:32am UTC](https://community.hubspot.com/t/bestatigungscode-e-mails-kommen-nicht-an/161743 "2026-10-13T11:32:10Z")
Hello, I cannot log in to my organization's HubSpot account, which is linked to \[email\], because I the E-m… --- ## [Much lower email engagement metrics since moving to Hubspot from Mailchimp](https://community.hubspot.com/t/much-lower-email-engagement-metrics-since-moving-to-hubspot-from-mailchimp/161567)
**Author:** [@ReidDossinger](https://community.hubspot.com/u/ReidDossinger)\ **Replies:** 6\ **Last updated:** [October 12, 2026, 5:05pm UTC](https://community.hubspot.com/t/much-lower-email-engagement-metrics-since-moving-to-hubspot-from-mailchimp/161567 "2026-10-12T17:05:30Z")
We moved to Hubspot from Mailchimp in December 2025. As soon as we moved, we saw a drop in our engagement metrics, which rema… --- ## [Thunderbird add on for HubSpot](https://community.hubspot.com/t/thunderbird-add-on-for-hubspot/160053)
**Author:** [@hughsheehy](https://community.hubspot.com/u/hughsheehy)\ **Replies:** 3\ **Last updated:** [October 9, 2026, 7:49am UTC](https://community.hubspot.com/t/thunderbird-add-on-for-hubspot/160053 "2026-10-09T07:49:47Z")
I’ve made a Thunderbird add-on, if there are people out there using Hubspot and Thunderbird It does most of the things tha… --- ## [Transfer Bootcamp Registrations from one email to another](https://community.hubspot.com/t/transfer-bootcamp-registrations-from-one-email-to-another/161126)
**Author:** [@cbelisle7](https://community.hubspot.com/u/cbelisle7)\ **Replies:** 2\ **Last updated:** [October 8, 2026, 12:55pm UTC](https://community.hubspot.com/t/transfer-bootcamp-registrations-from-one-email-to-another/161126 "2026-10-08T12:55:52Z")
I was signed up for some HubSpot bootcamps through my work email and I just lost my job, so I was wondering if it’s possible … --- ## [Calling UI and Email UI](https://community.hubspot.com/t/calling-ui-and-email-ui/159051)
**Author:** [@DazMan1](https://community.hubspot.com/u/DazMan1)\ **Replies:** 3\ **Last updated:** [October 1, 2026, 9:29am UTC](https://community.hubspot.com/t/calling-ui-and-email-ui/159051 "2026-10-01T09:29:53Z")
I don’t mind the new UI its actually quite nice. I like the fact that you made the views easier to see. but it the process y… --- ## [Newsletter flagged and in review by HubSpot, processing time?](https://community.hubspot.com/t/newsletter-flagged-and-in-review-by-hubspot-processing-time/160099)
**Author:** [@ibaluyot](https://community.hubspot.com/u/ibaluyot)\ **Replies:** 1\ **Last updated:** [September 28, 2026, 3:41am UTC](https://community.hubspot.com/t/newsletter-flagged-and-in-review-by-hubspot-processing-time/160099 "2026-09-28T03:41:09Z")
Hi my club’s newsletter was flagged and is in review. I was wondering how long this usually takes to be cleared --- ## [Why isn’t my email logging forwarding address working in HubSpot?](https://community.hubspot.com/t/le-transfert-de-mail-ne-fonctionne-pas/158610)
**Author:** [@GabrielleJL](https://community.hubspot.com/u/GabrielleJL)\ **Replies:** 6\ **Last updated:** [September 24, 2026, 5:51pm UTC](https://community.hubspot.com/t/le-transfert-de-mail-ne-fonctionne-pas/158610 "2026-09-24T17:51:46Z")
Hello, The forwarding address for logging emails to my account does not seem to be receiving any emails: the messages… --- ## [Including Knowledge Base articles in emails](https://community.hubspot.com/t/including-knowledge-base-articles-in-emails/159391)
**Author:** [@PPuri8](https://community.hubspot.com/u/PPuri8)\ **Replies:** 3\ **Last updated:** [September 22, 2026, 12:42pm UTC](https://community.hubspot.com/t/including-knowledge-base-articles-in-emails/159391 "2026-09-22T12:42:09Z")
Hi, I’m no longer able to insert a knowledge base article into an email I’m sending from a record like I previously could. W… --- ## [Original and previous messages disappear after replying to a forwarded email thread in Conversations](https://community.hubspot.com/t/original-and-previous-messages-disappear-after-replying-to-a-forwarded-email-thread-in-conversations/159267)
**Author:** [@bb\_urja](https://community.hubspot.com/u/bb_urja)\ **Replies:** 3\ **Last updated:** [September 21, 2026, 10:09pm UTC](https://community.hubspot.com/t/original-and-previous-messages-disappear-after-replying-to-a-forwarded-email-thread-in-conversations/159267 "2026-09-21T22:09:16Z")
I’m experiencing a Conversations Inbox threading issue that has only started happening recently. I’ve used this same workflow… --- ## [Trouble connecting email account](https://community.hubspot.com/t/problemas-para-conectar-cuenta-de-correo/159081)
**Author:** [@Ebuchbinder](https://community.hubspot.com/u/Ebuchbinder)\ **Replies:** 1\ **Last updated:** [September 17, 2026, 3:28pm UTC](https://community.hubspot.com/t/problemas-para-conectar-cuenta-de-correo/159081 "2026-09-17T15:28:41Z")
Hello, I can't connect my email account. When I try, Microsoft displays a message requesting administrator permission.… --- ## [Why does Hostinger IMAP email only show Exchange in HubSpot?](https://community.hubspot.com/t/why-does-hostinger-imap-email-only-show-exchange-in-hubspot/157425)
**Author:** [@FromDenver](https://community.hubspot.com/u/FromDenver)\ **Replies:** 5\ **Last updated:** [September 3, 2026, 5:27pm UTC](https://community.hubspot.com/t/why-does-hostinger-imap-email-only-show-exchange-in-hubspot/157425 "2026-09-03T17:27:41Z")
Hi everyone The jist: I’m trying to connect my Hostinger inbox in HubSpot, but HubSpot only shows Exchange and won’t let me … [Next page](https://community.hubspot.com/tag/email/1653.md?match_all_tags=true&page=1&tags%5B%5D=email)