# \#email-marketing **URL:** https://community.hubspot.com/tag/email-marketing/2956.md [Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md) --- ## [Starting marketing email in HubSpot? Build a deliverability plan first](https://community.hubspot.com/t/starting-marketing-email-in-hubspot-build-a-deliverability-plan-first/161992)
**Author:** [@MelGaviria](https://community.hubspot.com/u/MelGaviria)\ **Replies:** 0\ **Last updated:** [October 15, 2026, 2:04am UTC](https://community.hubspot.com/t/starting-marketing-email-in-hubspot-build-a-deliverability-plan-first/161992 "2026-10-15T02:04:59Z")
After five-plus years working with HubSpot customers, I’ve seen the same concerns come up when teams move their marketing ema… --- ## [Affordable alternatives to Salesforce Marketing Cloud for bulk emails](https://community.hubspot.com/t/affordable-alternatives-to-salesforce-marketing-cloud-for-bulk-emails/161686)
**Author:** [@SDevaki1212](https://community.hubspot.com/u/SDevaki1212)\ **Replies:** 4\ **Last updated:** [October 13, 2026, 9:36am UTC](https://community.hubspot.com/t/affordable-alternatives-to-salesforce-marketing-cloud-for-bulk-emails/161686 "2026-10-13T09:36:14Z")
We need to send bulk emails directly from Salesforce and track engagement on contact records. What affordable alternatives wo… --- ## [Unable To Share Certification](https://community.hubspot.com/t/unable-to-share-certification/145139)
**Author:** [@LEl-Khatib](https://community.hubspot.com/u/LEl-Khatib)\ **Replies:** 16\ **Last updated:** [August 19, 2026, 3:32pm UTC](https://community.hubspot.com/t/unable-to-share-certification/145139 "2026-08-19T15:32:50Z")
I’ve completed the Email Marketing Certification. On the Share your achievement page, the required consent toggle (“Toggle on… --- ## [Dealer Lux is hiring a full-time remote B2B Email & Content Marketing Specialist in the Philippines](https://community.hubspot.com/t/dealer-lux-is-hiring-a-full-time-remote-b2b-email-content-marketing-specialist-in-the-philippines/155306)
**Author:** [@dealerlux](https://community.hubspot.com/u/dealerlux)\ **Replies:** 0\ **Last updated:** [August 5, 2026, 10:44am UTC](https://community.hubspot.com/t/dealer-lux-is-hiring-a-full-time-remote-b2b-email-content-marketing-specialist-in-the-philippines/155306 "2026-08-05T10:44:04Z")
B2B EMAIL & CONTENT MARKETING SPECIALIST • Remote in the Philippines • Full-time contractor • $1,700 to $2,400 USD / Monthl… --- ## [Lost email and certificate](https://community.hubspot.com/t/lost-email-and-certificate/155292)
**Author:** [@ZBM](https://community.hubspot.com/u/ZBM)\ **Replies:** 1\ **Last updated:** [August 5, 2026, 10:38am UTC](https://community.hubspot.com/t/lost-email-and-certificate/155292 "2026-08-05T10:38:11Z")
Hi I cannot access the account I originally used to access my course and I also no longer have the laptop from that time. I c… --- ## [Email Marketing Coordinator](https://community.hubspot.com/t/email-marketing-coordinator/151818)
**Author:** [@LStewart888](https://community.hubspot.com/u/LStewart888)\ **Replies:** 1\ **Last updated:** [July 7, 2026, 2:25pm UTC](https://community.hubspot.com/t/email-marketing-coordinator/151818 "2026-07-07T14:25:56Z")
Job Tracking ID : 85509-368526 Job Location : Interlochen, MI Job Level : Mid Career Level of Education : BA/BS Job Type : Full-Time/Remote Date Updated : 06/25/2026 Years of Experience : Up to 2 Years Division : Admini… --- ## [Certificate name update request](https://community.hubspot.com/t/certificate-name-update-request/149592)
**Author:** [@EAtas](https://community.hubspot.com/u/EAtas)\ **Replies:** 3\ **Last updated:** [May 26, 2026, 7:22pm UTC](https://community.hubspot.com/t/certificate-name-update-request/149592 "2026-05-26T19:22:42Z")
Hi Academy team, I completed the Email Marketing Certification, but my certificate shows an incomplete name because I didn’t sign up with my full name. Can you help me update the name on my certificate record? I’d apprec… --- ## [Hi I'm new here, where do I start and how do I join the community for regular meets ups online](https://community.hubspot.com/t/hi-im-new-here-where-do-i-start-and-how-do-i-join-the-community-for-regular-meets-ups-online/149451)
**Author:** [@SOpayemi](https://community.hubspot.com/u/SOpayemi)\ **Replies:** 1\ **Last updated:** [May 19, 2026, 5:31pm UTC](https://community.hubspot.com/t/hi-im-new-here-where-do-i-start-and-how-do-i-join-the-community-for-regular-meets-ups-online/149451 "2026-05-19T17:31:37Z")
Hello Hubspot community, I’m curious about making the most of this platform. Any tips and suggestions will be highly appreciated! Thanks, Samson --- ## [Please help: wrong answers that shouldnt be wrong](https://community.hubspot.com/t/please-help-wrong-answers-that-shouldnt-be-wrong/149121)
**Author:** [@AStitzel](https://community.hubspot.com/u/AStitzel)\ **Replies:** 1\ **Last updated:** [May 7, 2026, 5:37pm UTC](https://community.hubspot.com/t/please-help-wrong-answers-that-shouldnt-be-wrong/149121 "2026-05-07T17:37:41Z")
I took the exam twice now, and some of the answers that I got wrong, I don’t think I should have gone wrong, so how can I fix that? Some of the questions were true-or-false, and when I fixed it the second time, it still … --- ## [Change Diploma's Language](https://community.hubspot.com/t/change-diplomas-language/148851)
**Author:** [@ASandovalOban](https://community.hubspot.com/u/ASandovalOban)\ **Replies:** 1\ **Last updated:** [April 30, 2026, 1:25am UTC](https://community.hubspot.com/t/change-diplomas-language/148851 "2026-04-30T01:25:55Z")
So I got my Digital Marketing Certification in Spanish, but I need it in English. My account is setted up in English - USA and even completed the course twice, but still showing up in Spanish Can you help me out gettin… --- ## [Issues with Email Marketing Certification Course (Captions, Slider Mismatch, Video Quality & Audio)](https://community.hubspot.com/t/issues-with-email-marketing-certification-course-captions-slider-mismatch-video-quality-audio/148236)
**Author:** [@ZaraM](https://community.hubspot.com/u/ZaraM)\ **Replies:** 3\ **Last updated:** [April 22, 2026, 2:10pm UTC](https://community.hubspot.com/t/issues-with-email-marketing-certification-course-captions-slider-mismatch-video-quality-audio/148236 "2026-04-22T14:10:41Z")
Hi, I’m currently taking the Email Marketing Certification Course on HubSpot Academy and have encountered several issues that are affecting my learning experience: Captions not displaying Captions/subtitles are not… --- ## [Difference Between Context and Timing](https://community.hubspot.com/t/difference-between-context-and-timing/148488)
**Author:** [@RenderthyVillai](https://community.hubspot.com/u/RenderthyVillai)\ **Replies:** 1\ **Last updated:** [April 20, 2026, 1:25pm UTC](https://community.hubspot.com/t/difference-between-context-and-timing/148488 "2026-04-20T13:25:48Z")
Hey all, I just went through this lesson in the Email Marketing course and couldn’t quite figure out the different between context and timing (they start talking about it somewhere betwen 0:58 and 1:40). I understand th… --- ## [Unable to start the exam on email marketing certification course](https://community.hubspot.com/t/unable-to-start-the-exam-on-email-marketing-certification-course/148211)
**Author:** [@MRavoori0](https://community.hubspot.com/u/MRavoori0)\ **Replies:** 2\ **Last updated:** [April 11, 2026, 3:54am UTC](https://community.hubspot.com/t/unable-to-start-the-exam-on-email-marketing-certification-course/148211 "2026-04-11T03:54:19Z")
Hi Team, I completed the course and I wanted to start the exam but each time i click the button the page refreshes and nothing happens. I cleared the history, cache, and cookies and also tried on my phone. Still, this d… --- ## [Exam not loading](https://community.hubspot.com/t/exam-not-loading/148218)
**Author:** [@LQuinonez2](https://community.hubspot.com/u/LQuinonez2)\ **Replies:** 1\ **Last updated:** [April 10, 2026, 11:22pm UTC](https://community.hubspot.com/t/exam-not-loading/148218 "2026-04-10T23:22:20Z")
Hi, I am trying to take the email marketing exam, and I have prepared for this exam through DU. However, when I press start exam nothing loads at all. I cannot get access to the exam. I have cleared my cache, tried incog… --- ## [How do I improve email deliverability so that my emails land in the primary inbox](https://community.hubspot.com/t/how-do-i-improve-email-deliverability-so-that-my-emails-land-in-the-primary-inbox/127644)
**Author:** [@durentboi](https://community.hubspot.com/u/durentboi)\ **Replies:** 10\ **Last updated:** [March 18, 2026, 7:42am UTC](https://community.hubspot.com/t/how-do-i-improve-email-deliverability-so-that-my-emails-land-in-the-primary-inbox/127644 "2026-03-18T07:42:33Z")
Please help me someone. I am new to email marketing and I’ve been sending test emails to my other gmail accounts but these emails keep ending up in the promotions tab. How do I make my emails land in inbox tab. I am usi… --- ## [How can I store duplicate emails as unique records in HubSpot CRM?](https://community.hubspot.com/t/how-can-i-store-duplicate-emails-as-unique-records-in-hubspot-crm/146419)
**Author:** [@Kn1307](https://community.hubspot.com/u/Kn1307)\ **Replies:** 3\ **Last updated:** [February 19, 2026, 8:37pm UTC](https://community.hubspot.com/t/how-can-i-store-duplicate-emails-as-unique-records-in-hubspot-crm/146419 "2026-02-19T20:37:17Z")
We have a setup where one email address can be exist in different ways. We as of now use our in house CRM to store and report data. We want to export it to hubspot in way where it can exist in same manner. BELOW IS HOW … --- ## [Transfer Certificates Not Working](https://community.hubspot.com/t/transfer-certificates-not-working/146161)
**Author:** [@alyssamwilie](https://community.hubspot.com/u/alyssamwilie)\ **Replies:** 1\ **Last updated:** [February 17, 2026, 6:43pm UTC](https://community.hubspot.com/t/transfer-certificates-not-working/146161 "2026-02-17T18:43:47Z")
I’m trying to transfer a few certificates from a free personal account to a paid corporate account, but it just isn’t working. No errors, no emails, they just silently don’t transfer. Is there someone I can DM to get the… --- ## [Need to recover certificates from an account I no longer have access to.](https://community.hubspot.com/t/need-to-recover-certificates-from-an-account-i-no-longer-have-access-to/145642)
**Author:** [@EDiMunno](https://community.hubspot.com/u/EDiMunno)\ **Replies:** 1\ **Last updated:** [February 17, 2026, 6:28pm UTC](https://community.hubspot.com/t/need-to-recover-certificates-from-an-account-i-no-longer-have-access-to/145642 "2026-02-17T18:28:48Z")
Hi Hubspot Moderator! I was instructed to ask here to assist with my account. My old one is e.dimunno@geldis.it and my new one is edimunno@gmail.com. I’d very much appreciate it. Thank you! --- ## [I cannot share my certificate HubSpot Reporting](https://community.hubspot.com/t/i-cannot-share-my-certificate-hubspot-reporting/145790)
**Author:** [@Cazzalo](https://community.hubspot.com/u/Cazzalo)\ **Replies:** 1\ **Last updated:** [February 4, 2026, 12:49am UTC](https://community.hubspot.com/t/i-cannot-share-my-certificate-hubspot-reporting/145790 "2026-02-04T00:49:46Z")
Hi, I just finished the certification course “HubSpot Reporting”, but at the time to share my achivement, the toggle to concent sharing becomes gray unaccessible, disable. It appears enable and ready for user to click an… --- ## [Need 14 Days Free Trial Marketing Hub Professional to complete practical exercises](https://community.hubspot.com/t/need-14-days-free-trial-marketing-hub-professional-to-complete-practical-exercises/97771)
**Author:** [@SYED\_RM](https://community.hubspot.com/u/SYED_RM)\ **Replies:** 3\ **Last updated:** [January 30, 2026, 5:10pm UTC](https://community.hubspot.com/t/need-14-days-free-trial-marketing-hub-professional-to-complete-practical-exercises/97771 "2026-01-30T17:10:20Z")
Hi, This is Syed And my Hubspot Account is 44651626. Currently I am using Free Free Foundational tools. Unfortunately I am Unable to complete all practical exercises to get “HubSpot Marketing Software certification”. So,… --- ## [Email Certification - no "Share Link"--only a Download option](https://community.hubspot.com/t/email-certification-no-share-link-only-a-download-option/144893)
**Author:** [@JB042724](https://community.hubspot.com/u/JB042724)\ **Replies:** 1\ **Last updated:** [January 14, 2026, 8:02am UTC](https://community.hubspot.com/t/email-certification-no-share-link-only-a-download-option/144893 "2026-01-14T08:02:34Z")
Q: Why is there not a share link for my active Email Marketing Certification, while all the others have one? FYI, it is completed; active from 051425 through 061326. There is only a download certificate option, unlike t… --- ## [La herramienta gratuita no envía correos](https://community.hubspot.com/t/la-herramienta-gratuita-no-envia-correos/143732)
**Author:** [@MGajo](https://community.hubspot.com/u/MGajo)\ **Replies:** 4\ **Last updated:** [January 8, 2026, 6:37pm UTC](https://community.hubspot.com/t/la-herramienta-gratuita-no-envia-correos/143732 "2026-01-08T18:37:25Z")
Buenos días, He hecho 5 envíos pero no funcionan. El destinatario no lo recibe y en el resultado de la campaña, indica que tampoco ha sido entregado. No he superado ningún limite, es la primera vez que uso la herramient… --- ## [the subtitles are not synchronized with what the speaker is saying](https://community.hubspot.com/t/the-subtitles-are-not-synchronized-with-what-the-speaker-is-saying/144506)
**Author:** [@Andre\_Papistas](https://community.hubspot.com/u/Andre_Papistas)\ **Replies:** 1\ **Last updated:** [January 7, 2026, 7:19pm UTC](https://community.hubspot.com/t/the-subtitles-are-not-synchronized-with-what-the-speaker-is-saying/144506 "2026-01-07T19:19:20Z")
At Huspot academy in the courses for certification for Email Marketing the subtitles are not synchronized with what the speaker is saying. What should I do??? Ι change the broswer from mozilla to Chrome but i have the sa… --- ## [New to the email marketing study group](https://community.hubspot.com/t/new-to-the-email-marketing-study-group/144452)
**Author:** [@BAdaran](https://community.hubspot.com/u/BAdaran)\ **Replies:** 0\ **Last updated:** [December 30, 2025, 11:52am UTC](https://community.hubspot.com/t/new-to-the-email-marketing-study-group/144452 "2025-12-30T11:52:18Z")
Hey everyone, I’m blessing, I’m an undergraduate, I’m here to learn and get my certification on email marketing --- ## [Please correct name on my Email Marketing Certification](https://community.hubspot.com/t/please-correct-name-on-my-email-marketing-certification/144306)
**Author:** [@Amira99](https://community.hubspot.com/u/Amira99)\ **Replies:** 1\ **Last updated:** [December 22, 2025, 7:01pm UTC](https://community.hubspot.com/t/please-correct-name-on-my-email-marketing-certification/144306 "2025-12-22T19:01:22Z")
Hi HubSpot Academy team, My Email Marketing Certification is showing the wrong name. It currently appears as “Ameera BM”, but it should be “Amira Benmabrouk”. Certification: Email Marketing Certification Current name … --- ## [El vídeo del curso de email marketing no se reproduce correctamente](https://community.hubspot.com/t/el-video-del-curso-de-email-marketing-no-se-reproduce-correctamente/143175)
**Author:** [@BenedettaP](https://community.hubspot.com/u/BenedettaP)\ **Replies:** 1\ **Last updated:** [November 21, 2025, 4:55pm UTC](https://community.hubspot.com/t/el-video-del-curso-de-email-marketing-no-se-reproduce-correctamente/143175 "2025-11-21T16:55:25Z")
Buenas tardes. Me he registrado en HubSpot Academy para empezar el curso gratuito de email marketing, pero el vídeo se bloquea constantemente. He seguido todas las instrucciones para intentar solucionarlo (borrar la cach… --- ## [My Learning is empty](https://community.hubspot.com/t/my-learning-is-empty/142806)
**Author:** [@ellisr73](https://community.hubspot.com/u/ellisr73)\ **Replies:** 3\ **Last updated:** [November 19, 2025, 11:13am UTC](https://community.hubspot.com/t/my-learning-is-empty/142806 "2025-11-19T11:13:45Z")
I’ve completed several HubSpot certificates, but my learning tab is blank and indicates that I haven’t completed anything. --- ## [Digital marketing enthusiast](https://community.hubspot.com/t/digital-marketing-enthusiast/142264)
**Author:** [@POpoku](https://community.hubspot.com/u/POpoku)\ **Replies:** 1\ **Last updated:** [November 7, 2025, 3:39pm UTC](https://community.hubspot.com/t/digital-marketing-enthusiast/142264 "2025-11-07T15:39:23Z")
Hello everyone am so excited to be here. I am starting out a new career path and am learning digital marketing here to boost my cv and skills. I hope to from you all. --- ## [Certificate Not Generated – Email Marketing Exam](https://community.hubspot.com/t/certificate-not-generated-email-marketing-exam/141622)
**Author:** [@Benny\_email](https://community.hubspot.com/u/Benny_email)\ **Replies:** 3\ **Last updated:** [October 31, 2025, 6:09pm UTC](https://community.hubspot.com/t/certificate-not-generated-email-marketing-exam/141622 "2025-10-31T18:09:16Z")
Hello HubSpot Support, I recently completed and passed the Email Marketing certification exam with a score of 50/60, but I received the message: “Exam passed but award not generated. Please try refreshing the page and … --- ## ["Create a deal" not marked](https://community.hubspot.com/t/create-a-deal-not-marked/107581)
**Author:** [@EMosher](https://community.hubspot.com/u/EMosher)\ **Replies:** 4\ **Last updated:** [October 8, 2025, 4:20pm UTC](https://community.hubspot.com/t/create-a-deal-not-marked/107581 "2025-10-08T16:20:25Z")
I completed all necessary practical exercises and completed the final exam of the “HubSpot Software Certificate” last week for a college course I am taking, but the “Create a deal” is still not marked. The online suppor… [Next page](https://community.hubspot.com/tag/email-marketing/2956.md?match_all_tags=true&page=1&tags%5B%5D=email-marketing)