# \#billing **URL:** https://community.hubspot.com/tag/billing/1097.md [Latest](https://community.hubspot.com/latest.md) · [Categories](https://community.hubspot.com/categories.md) · [Tags](https://community.hubspot.com/tags.md) --- ## [Modifying Mandatory Fields in Invoicing](https://community.hubspot.com/t/modifying-mandatory-fields-in-invoicing/146179)
**Author:** [@MAmer1](https://community.hubspot.com/u/MAmer1)\ **Replies:** 3\ **Last updated:** [October 19, 2026, 5:56pm UTC](https://community.hubspot.com/t/modifying-mandatory-fields-in-invoicing/146179 "2026-10-19T17:56:20Z")
I love the method of the invoicing picking up all the line items. We would love to utilize this as a field ticket for our ser… --- ## [E-invoice: in need of 3rd-party tools and workflow best cases](https://community.hubspot.com/t/e-invoice-in-need-of-3rd-party-tools-and-workflow-best-cases/141797)
**Author:** [@Tlaloc](https://community.hubspot.com/u/Tlaloc)\ **Replies:** 2\ **Last updated:** [October 15, 2026, 10:45am UTC](https://community.hubspot.com/t/e-invoice-in-need-of-3rd-party-tools-and-workflow-best-cases/141797 "2026-10-15T10:45:46Z")
We just noticed that HubSpot doesn’t offer any e-invoicing features at all… -.- Has anyone in this community already found a… --- ## [Delayed First Billing Month Causing Contract End Date Miscalculations](https://community.hubspot.com/t/delayed-first-billing-month-causing-contract-end-date-miscalculations/157355)
**Author:** [@JWan1](https://community.hubspot.com/u/JWan1)\ **Replies:** 3\ **Last updated:** [October 9, 2026, 3:17am UTC](https://community.hubspot.com/t/delayed-first-billing-month-causing-contract-end-date-miscalculations/157355 "2026-10-09T03:17:13Z")
I’m trying to use the Hubspot Contracts function, but the timing of when Hubspot starts the monthly billing causes the contra… --- ## [How does everyone handle email attachment storage?](https://community.hubspot.com/t/how-does-everyone-handle-email-attachment-storage/142255)
**Author:** [@Aradadiya](https://community.hubspot.com/u/Aradadiya)\ **Replies:** 2\ **Last updated:** [October 5, 2026, 2:30pm UTC](https://community.hubspot.com/t/how-does-everyone-handle-email-attachment-storage/142255 "2026-10-05T14:30:11Z")
My team is finding our storage is filling up with attachments. Manually deleting them one-by-one is taking hours and our reps… --- ## [Being invoiced for a full contract period for accidentally going over marketing contact allowance](https://community.hubspot.com/t/being-invoiced-for-a-full-contract-period-for-accidentally-going-over-marketing-contact-allowance/65677)
**Author:** [@DanKemp](https://community.hubspot.com/u/DanKemp)\ **Replies:** 23\ **Last updated:** [August 11, 2026, 9:05am UTC](https://community.hubspot.com/t/being-invoiced-for-a-full-contract-period-for-accidentally-going-over-marketing-contact-allowance/65677 "2026-08-11T09:05:02Z")
Hi everyone, I’m at the end of my tether with Hubspot over this, and just wanted to see if anyone had any advice or had expe… --- ## [The system is not recognizing my Tin number and as such I am not able to complete the transation](https://community.hubspot.com/t/the-system-is-not-recognizing-my-tin-number-and-as-such-i-am-not-able-to-complete-the-transation/155322)
**Author:** [@Gben](https://community.hubspot.com/u/Gben)\ **Replies:** 6\ **Last updated:** [August 7, 2026, 8:23am UTC](https://community.hubspot.com/t/the-system-is-not-recognizing-my-tin-number-and-as-such-i-am-not-able-to-complete-the-transation/155322 "2026-08-07T08:23:47Z")
The system is not recognising my Tin number and as such I am not able to complete the transaction --- ## [Edit mrr amount - Billing schedule](https://community.hubspot.com/t/edit-mrr-amount-billing-schedule/150020)
**Author:** [@system](https://community.hubspot.com/u/system)\ **Replies:** 6\ **Last updated:** [August 3, 2026, 10:29pm UTC](https://community.hubspot.com/t/edit-mrr-amount-billing-schedule/150020 "2026-08-03T22:29:41Z")
Hi, I have a deal with a line item. term 12 months. Billing freqvency “Monthly”. I would like to “see” the billing schedule … --- ## [Implementing a transaction-based, tiered pricing](https://community.hubspot.com/t/implementing-a-transaction-based-tiered-pricing/130235)
**Author:** [@bigabiga](https://community.hubspot.com/u/bigabiga)\ **Replies:** 2\ **Last updated:** [April 21, 2025, 10:32pm UTC](https://community.hubspot.com/t/implementing-a-transaction-based-tiered-pricing/130235 "2025-04-21T22:32:07Z")
Hello, I’m trying to build something and I’m struggling with this, I would think it would be much more common: We have mul… --- ## [Portatal reactivated but dashboard locked need backend a activation](https://community.hubspot.com/t/portatal-reactivated-but-dashboard-locked-need-backend-a-activation/149980)
**Author:** [@Mohammedmohammd](https://community.hubspot.com/u/Mohammedmohammd)\ **Replies:** 1\ **Last updated:** [June 4, 2026, 12:25am UTC](https://community.hubspot.com/t/portatal-reactivated-but-dashboard-locked-need-backend-a-activation/149980 "2026-06-04T00:25:20Z")
Hi HubSpot team, I reactivated my Free CRM portal yesterday for muhammedummy7@gmail.com after email verification + password reset. Issue: When I login to app.hubspot.com/contacts/dashboard, I see “Setup a new HubSpot p… --- ## [Multi-year deal with price escalation](https://community.hubspot.com/t/multi-year-deal-with-price-escalation/118123)
**Author:** [@BeckaD](https://community.hubspot.com/u/BeckaD)\ **Replies:** 12\ **Last updated:** [May 15, 2026, 7:09pm UTC](https://community.hubspot.com/t/multi-year-deal-with-price-escalation/118123 "2026-05-15T19:09:50Z")
I have a multi-year deal that I am trying to enter with Line Items. The problem is, instead of scheduling out the second year, the MRR and ARR are adding the two years together. I assumed that by adding Billing Start Dat… --- ## [Deleted Invoices in HubSpot](https://community.hubspot.com/t/deleted-invoices-in-hubspot/148976)
**Author:** [@CMarzougui](https://community.hubspot.com/u/CMarzougui)\ **Replies:** 2\ **Last updated:** [May 5, 2026, 1:03pm UTC](https://community.hubspot.com/t/deleted-invoices-in-hubspot/148976 "2026-05-05T13:03:55Z")
Hello, I need your help to recover a deleted invoice from our HubSpot account. We accidentally deleted an invoice and we are unable to find it anymore. We need to retrieve the invoice number to be able to recreate it. … --- ## [Payment refunds - need invoice?](https://community.hubspot.com/t/payment-refunds-need-invoice/124556)
**Author:** [@MSpringfield](https://community.hubspot.com/u/MSpringfield)\ **Replies:** 2\ **Last updated:** [March 31, 2026, 2:24am UTC](https://community.hubspot.com/t/payment-refunds-need-invoice/124556 "2026-03-31T02:24:38Z")
Would be great to have an invoice available to send after a refund is given. The payment details do show the refund but the invoice link is for the original payment. Are you able to create another invoice that shows the … --- ## [Seat-based pricing model](https://community.hubspot.com/t/seat-based-pricing-model/119123)
**Author:** [@Dogtag89](https://community.hubspot.com/u/Dogtag89)\ **Replies:** 16\ **Last updated:** [February 16, 2026, 3:22pm UTC](https://community.hubspot.com/t/seat-based-pricing-model/119123 "2026-02-16T15:22:10Z")
Hi, Has anyone else experienced 30+% of their account users losing edit access and now being asked to pay 23% more for HubSpot for additional core seats as part of the seat-based pricing model migration? We are in the … --- ## [Devis HubSpot : affichage des prix non conforme aux obligations légales françaises.](https://community.hubspot.com/t/devis-hubspot-affichage-des-prix-non-conforme-aux-obligations-legales-francaises/145242)
**Author:** [@SLAUBER-MELIC](https://community.hubspot.com/u/SLAUBER-MELIC)\ **Replies:** 5\ **Last updated:** [January 28, 2026, 6:22pm UTC](https://community.hubspot.com/t/devis-hubspot-affichage-des-prix-non-conforme-aux-obligations-legales-francaises/145242 "2026-01-28T18:22:52Z")
Bonjour, Dans l’outil natif de génération de devis de Hubspot, l’affichage des prix ne permet pas aujourd’hui, sans développement spécifique, de respecter pleinement les obligations légales françaises. Actuellement, le… --- ## [Error with hubspot payment links](https://community.hubspot.com/t/error-with-hubspot-payment-links/145327)
**Author:** [@BWright53](https://community.hubspot.com/u/BWright53)\ **Replies:** 4\ **Last updated:** [January 27, 2026, 2:20pm UTC](https://community.hubspot.com/t/error-with-hubspot-payment-links/145327 "2026-01-27T14:20:32Z")
Hubspot payment links have been down for two days. Our new customers are unable to submit a payment and our team has been able to recreate this issue on demand. Steps to recreate: 1) Go to the contacts profile 2) clic… --- ## [Taking a down payment or deposit](https://community.hubspot.com/t/taking-a-down-payment-or-deposit/57915)
**Author:** [@FOffice](https://community.hubspot.com/u/FOffice)\ **Replies:** 71\ **Last updated:** [January 26, 2026, 6:35pm UTC](https://community.hubspot.com/t/taking-a-down-payment-or-deposit/57915 "2026-01-26T18:35:40Z")
Has anyone found a way to process a 50% deposit with Hubspot payments/Quotes? --- ## [Enterprise licence provisioned to wrong portal, unresolved for 30 days](https://community.hubspot.com/t/enterprise-licence-provisioned-to-wrong-portal-unresolved-for-30-days/143974)
**Author:** [@ac123](https://community.hubspot.com/u/ac123)\ **Replies:** 4\ **Last updated:** [December 18, 2025, 10:27am UTC](https://community.hubspot.com/t/enterprise-licence-provisioned-to-wrong-portal-unresolved-for-30-days/143974 "2025-12-18T10:27:21Z")
Hi Community team, I need help escalating a provisioning issue that has been unresolved for almost 30 days, despite multiple conversations with support and my account rep. My enterprise seat order was assigned to a com… --- ## [Doublon de facure](https://community.hubspot.com/t/doublon-de-facure/141482)
**Author:** [@CDuboisdendie](https://community.hubspot.com/u/CDuboisdendie)\ **Replies:** 5\ **Last updated:** [November 26, 2025, 8:26am UTC](https://community.hubspot.com/t/doublon-de-facure/141482 "2025-11-26T08:26:56Z")
Bonjour suite à un problème informatique une facture payée apparît en doublon dans mon crm. Comment la modifier ou la supprimer? --- ## [Start up program](https://community.hubspot.com/t/start-up-program/143242)
**Author:** [@OOFPL](https://community.hubspot.com/u/OOFPL)\ **Replies:** 1\ **Last updated:** [November 24, 2025, 12:54pm UTC](https://community.hubspot.com/t/start-up-program/143242 "2025-11-24T12:54:38Z")
Im reaching out as a new user who was recently not approved for the HubSpot for Startups Partner Program (Portal ID: (removed), email: (removed) I think it’s a mistake, me and my wife are starting a new startup, which f… --- ## [More than one billing frequency for a product?](https://community.hubspot.com/t/more-than-one-billing-frequency-for-a-product/92486)
**Author:** [@KJones77](https://community.hubspot.com/u/KJones77)\ **Replies:** 2\ **Last updated:** [September 6, 2025, 7:29pm UTC](https://community.hubspot.com/t/more-than-one-billing-frequency-for-a-product/92486 "2025-09-06T19:29:30Z")
Hello, Is it possible to add more than one billing frequency to a product? We offer a subscription service that also has a one time set up fee and right now we are creating them each as a seperate product. It would work… --- ## [EU1 Payment Pages Return Error Despite Stripe Integration](https://community.hubspot.com/t/eu1-payment-pages-return-error-despite-stripe-integration/136979)
**Author:** [@PZajkas](https://community.hubspot.com/u/PZajkas)\ **Replies:** 2\ **Last updated:** [July 29, 2025, 7:23pm UTC](https://community.hubspot.com/t/eu1-payment-pages-return-error-despite-stripe-integration/136979 "2025-07-29T19:23:22Z")
Hi HubSpot community, My HubSpot Payments account is fully approved and shows Stripe as connected with the correct platform fees. However, all our invoice and payment links return the following error, both for clients … --- ## [Cuenta bloqueda por "falta de pago"](https://community.hubspot.com/t/cuenta-bloqueda-por-falta-de-pago/136567)
**Author:** [@HSamame](https://community.hubspot.com/u/HSamame)\ **Replies:** 1\ **Last updated:** [July 21, 2025, 5:29pm UTC](https://community.hubspot.com/t/cuenta-bloqueda-por-falta-de-pago/136567 "2025-07-21T17:29:40Z")
Hola, de nuestro lado hemos enviado a tiempo (y 2 veces) el certificado de retención por el 30% del monto total, el cual aparece como pendiente en nuestro portal. Sin embargo, Hubspot no lo ha aplicado y nos han bloquead… --- ## [Deals with multiple payment milestones](https://community.hubspot.com/t/deals-with-multiple-payment-milestones/105836)
**Author:** [@NEwen](https://community.hubspot.com/u/NEwen)\ **Replies:** 4\ **Last updated:** [May 20, 2025, 7:05pm UTC](https://community.hubspot.com/t/deals-with-multiple-payment-milestones/105836 "2025-05-20T19:05:23Z")
We are a supplier of Battery energy Storage systems to commercial customers. Many of our projects (deals) require that we supply our equipment in several tranches over several months or sometimes greater. When the Deal… --- ## [Change Starting Invoice Number](https://community.hubspot.com/t/change-starting-invoice-number/131209)
**Author:** [@DriveYourAceOff](https://community.hubspot.com/u/DriveYourAceOff)\ **Replies:** 3\ **Last updated:** [May 7, 2025, 8:08pm UTC](https://community.hubspot.com/t/change-starting-invoice-number/131209 "2025-05-07T20:08:43Z")
Hello, I need to know how to change the starting invoice number for our invoices. I know how, but it won’t let me go back to where I need to. Here is my issue. I wanted to change the starting number to 250501, but accid… --- ## [Questions about payment schedule in quotes and automatic invoice creation](https://community.hubspot.com/t/questions-about-payment-schedule-in-quotes-and-automatic-invoice-creation/123421)
**Author:** [@JanRa](https://community.hubspot.com/u/JanRa)\ **Replies:** 10\ **Last updated:** [May 7, 2025, 7:24am UTC](https://community.hubspot.com/t/questions-about-payment-schedule-in-quotes-and-automatic-invoice-creation/123421 "2025-05-07T07:24:27Z")
Hi HubSpot folks, I am currently very interested in the sales process and splitting invoices into deposit and a remaining debt. I discovered the payment schedule option in the quote creation mask - as you can see in th… --- ## [Pricing migration](https://community.hubspot.com/t/pricing-migration/122713)
**Author:** [@leaner-dev](https://community.hubspot.com/u/leaner-dev)\ **Replies:** 2\ **Last updated:** [May 6, 2025, 4:22pm UTC](https://community.hubspot.com/t/pricing-migration/122713 "2025-05-06T16:22:44Z")
We were informed that one of our clients will be migrated to the new seat-based pricing structure. Generally this is at no extra cost, however seats seem to be assigned based on past usage. If a user is inactive, they m… --- ## [Additional Core Seats](https://community.hubspot.com/t/additional-core-seats/130520)
**Author:** [@JMullen8](https://community.hubspot.com/u/JMullen8)\ **Replies:** 3\ **Last updated:** [April 24, 2025, 5:45pm UTC](https://community.hubspot.com/t/additional-core-seats/130520 "2025-04-24T17:45:31Z")
I’m a solopreneur and do not have a team. Yet I saw in my billing today I pay for 3 additional core seats. Do I really need to pay for these if I’m the only one using the software? --- ## [Help with Prorated Subscription Setup (Monthly Billing w/ Mid-Month Start)](https://community.hubspot.com/t/help-with-prorated-subscription-setup-monthly-billing-w-mid-month-start/129986)
**Author:** [@TransparencyCo](https://community.hubspot.com/u/TransparencyCo)\ **Replies:** 1\ **Last updated:** [April 16, 2025, 7:14am UTC](https://community.hubspot.com/t/help-with-prorated-subscription-setup-monthly-billing-w-mid-month-start/129986 "2025-04-16T07:14:53Z")
We’re a SaaS provider that traditionally offers Annual and Monthly billing options, where invoicing begins at the time the subscription is created. Because of that, we’ve never had to deal with proration—until now. We’r… --- ## [Hubspot Certification of Tax Residence 2024](https://community.hubspot.com/t/hubspot-certification-of-tax-residence-2024/128777)
**Author:** [@JSiemek](https://community.hubspot.com/u/JSiemek)\ **Replies:** 2\ **Last updated:** [March 28, 2025, 7:42am UTC](https://community.hubspot.com/t/hubspot-certification-of-tax-residence-2024/128777 "2025-03-28T07:42:28Z")
Hello, My accounting needs Hubspot Certification of Tax Residence 2024. Looking at the number of Google search results on this topic, it would be convenient if you published it on the web. But because you are not doin… --- ## [Devis](https://community.hubspot.com/t/devis/126703)
**Author:** [@AJacobee](https://community.hubspot.com/u/AJacobee)\ **Replies:** 12\ **Last updated:** [March 5, 2025, 4:30pm UTC](https://community.hubspot.com/t/devis/126703 "2025-03-05T16:30:20Z")
Bonjour, J’aimerais créer mes devis avec les colonnes suivantes : Description Quantité Prix unitaire HT Total HT Je ne veux pas indiquer de montant de TVA pour le devis. Il ne sera indiqué que lors de la facturati… [Next page](https://community.hubspot.com/tag/billing/1097.md?match_all_tags=true&page=1&tags%5B%5D=billing)