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KIHestad
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Member since ‎Oct 6, 2025
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Kjell Inge Hestad

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KIHestad
Participant
October 07, 2025
Reply to Allow Customer Agent to close the ticket
Hi, I would like to add to this idea: when Customer Agent replies to an email from customer, the email ends with a question "Did my answer help you" ...read more
KIHestad
Participant
October 07, 2025
Reply to Customer Agent email reply (buttons at bottom of email)
Hi, thanks for the feedback. We will probalby implement several of these workarounds, they are absolutely good alternatives. An automated solution fo...read more
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KIHestad on October 06, 2025
Customer Agent email reply (buttons at bottom of email)
Hi, we are settting up HubSpot Service these days, and we are currently testing Customer Agent in our Sandbox env. Have anyone found out if it's possible to get the feedback from the customer back to the ticket if the customer click on the butt read more
Reply Discussion Service
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