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AnniePP
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Member since ‎Jul 11, 2019
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Anna Pogrebniak

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bellawu on April 06, 2017
Allowing Workflow Re-Enrollment for Company Properties
Allow company property changes to re-enroll contacts into workflows. Currently no company properties can be used as re-enrollment criteria, so although we can use a workflow once to set company record data, we can't do it again. All of our major re read more
Reply Idea Workflows
40 upvotes
18 Replies
AnniePP
Member
September 03, 2019
Any update?
SMS1 on June 18, 2019
Post Chat Survey
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
Reply Idea Conversations Feedback Surveys
249 upvotes
110 Replies
AnniePP
Member
August 27, 2019
+1! Very interested in this feature. We want to know what our customers think about us and very often we handle conversations without creating a tick...read more
AnniePP on July 11, 2019
NPS reminders
Very often customers miss NPS email (vacation or busy or anything). When I can send any other email repeatedly, I can only send NPS once and then set it to recurring. I want to be able to send a reminder within a few days to people who missed the or read more
Reply Idea Feedback Surveys
59 upvotes
25 Replies
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