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TValeo
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Member since ‎Sep 26, 2025
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Tyler Valeo

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TValeo
Member
September 29, 2025
Reply to Last Communication Posted In Conversations Reporting
Hello STierney, yes exactly, from Conversations associated with Tickets from a specific Contact. We would like to report on those communications from...read more
TValeo
Member
September 29, 2025
Reply to Last Communication Posted In Conversations Reporting
Thanks Karsten, appreciate the response. I've submitted this as an idea, hopefully it will gain some traction with the product team. Let me know if y...read more
TValeo on September 29, 2025
Reporting on Conversations - Last Communication Posted / Conversation Timestamp Reporting
Can we look into more robust reporting options for Conversations? Our team uses Conversations to communicate with our clients, and we are currently having issues properly reporting on those details. Simple things we are looking for are a "Last Commu read more
Reply Idea Conversations Dashboards & Reports Properties Tickets
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TValeo on September 26, 2025
Last Communication Posted In Conversations Reporting
With our ticket pipeline growing, I'm being asked to create an exportable report that will show a lot of the details from the Service > Help Desk > All Open section. One of the items that was requested is a 'Last Communication Posted' field, read more
Reply Discussion Conversations Reports Tickets Workaround Workflows
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