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mbinmasoud
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Member since ‎Jun 25, 2019
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    8
  • Upvotes Given
    23
  • Upvotes Received
    45
  • Ideas
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Mo Masoud

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mbinmasoud on August 02, 2022
Hi all, I'm trying to create a report around the "Time to first reply" and "Time to close" SLA for one of our ticket pipelines. I'm familiar with configuring the SLA rules, but before I publish the reports, I want to confirm my understandi read more
Contributor
August 03, 2022
Thank you for the feedback, @danmoyle ! We're on enterprise and I believe we have the sandbox configured. Testing my assumptions there is a great i...read more
Solved
mbinmasoud on August 02, 2022
Hi all, I'm trying to create a report around the "Time to first reply" and "Time to close" SLA for one of our ticket pipelines. I'm familiar with configuring the SLA rules, but before I publish the reports, I want to confirm my understandi read more
Contributor
August 03, 2022
Thank you for the feedback, @danmoyle ! We're on enterprise and I believe we have the sandbox configured. Testing my assumptions there is a great i...read more
StaceyM on April 27, 2017
I work in a team spread across 4 different time zones. It would be helpful if each of us could have our local time zone associated with our HS profile and that would carry through when I'm scheduling activities or assigning tasks.
391 upvotes
149 Replies
Contributor
July 12, 2022
We have 50 customer service reps that work nationwide but are split between the three main timezones. We're running into major problems trying to coo...read more
Solved
jpsanchez on August 27, 2019
Hi ;)), I´m just working with an artifact in order to relate contacts and pageviews. My aprouch as read in the forum is to work with the first time and last time Properties historical data. ( 45 maximum records) So at this point i have a quest read more
0 upvote
11 Replies
Contributor
November 19, 2020
Thank you so much, @scronin !
Solved
jpsanchez on August 27, 2019
Hi ;)), I´m just working with an artifact in order to relate contacts and pageviews. My aprouch as read in the forum is to work with the first time and last time Properties historical data. ( 45 maximum records) So at this point i have a quest read more
0 upvote
11 Replies
Contributor
November 19, 2020
Thank you so much, @scronin !
jenniferlim on April 27, 2020
A HubSpot workflow is a powerful tool, but one thing that currently isn't possible is the ability to calculate a future date . Within the actions tool, we’re able to set a date property to a static date or the date of action. This isn’ read more
15 upvotes
4 Replies
Contributor
September 04, 2020
Thank you for sharing this, Jennifer! One question: I'm trying to recreate this for a contact date property. I set the "Do this" step to "Update...read more
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