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jieyintan
HubSpot Employee
HubSpot Employee
Member since ‎Jun 11, 2019
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  • solutions
    9
  • Replies
    31
  • Upvotes Given
    36
  • Upvotes Received
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  • Ideas
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Jie Yin Tan

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Activity

jieyintan on January 25, 2021
Having issues connecting your domain to HubSpot?
Hello there~ Are you trying to figure out why your domain isn't connecting to HubSpot even if you've added the DNS records correctly? I've come across many Support tickets on exactly this, so you're definitely not alone! More often than not, it read more
Reply Discussion Marketing
4 upvotes
3 Replies
Solved
David_Loggins on June 18, 2020
Forward an email?
I dont see an option to "FWD" and email. This would be helpful rather than hitting reply and and re-attaching the attachemnt. Something I would like to have available in email conversations and in tickets. Thanks
Reply Discussion
1 upvote
2 Replies
jieyintan
HubSpot Employee
June 19, 2020
Hi @David_Loggins That feature isn't available right at this moment, but this is something that the team is actively looking into right now. F...read more
Solved
carlyejowens on June 18, 2020
User not receiving welcome email
Could you unbounce the email for x?
Reply Discussion CRM
0 upvote
4 Replies
jieyintan
HubSpot Employee
June 19, 2020
Hi @carlyejowens Definitely! I've done that for you. 🙂 Let me know if that works now!
dcwa on June 11, 2020
Horizontal spacers not working on live landing page
I don't know if anyone has experienced this and found a fix, but I have been struggling with this for a solid day and I'm about to throw my laptop out the window! I've created a landing page template in Design Manager using horizontal spacers to kee read more
Reply Discussion Design Tools
0 upvote
3 Replies
jieyintan
HubSpot Employee
June 12, 2020
Hi @dcwa Do you have a link to the Preview page? 🙂 From there, we can try to troubleshoot this to find out how to best display and for...read more
warriorfit on June 12, 2020
Changing Office Location
Does anyone know how to change the office location if it was typed incorrectly?
Reply Discussion
0 upvote
1 Reply
jieyintan
HubSpot Employee
June 12, 2020
Hi @warriorfit If you're looking to correct the Office Location information for your marketing emails, you can go into Settings > Marketing...read more
Solved
sberry11 on June 03, 2020
Shopify Form won't load into HS iframe
We have a calculator built in Shopify that is pulled into a page on HS. It has worked for months, but all of the sudden can't be seen. Where the form should be you see this: I can see the form when I go to that link: I've looked aroun read more
Reply Discussion JavaScript
0 upvote
3 Replies
jieyintan
HubSpot Employee
June 04, 2020
Hi @sberry11 The "refused to connect" message for iFrames usually comes up with the linked site ( https://eagleprotect.com/pages/calculator ) ...read more
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