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Wiggum
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Member since ‎Jun 7, 2019
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Wiggum on February 16, 2021
Lightbox/click image to enlarge for Knowledge Base articles?
Dear HubSpot Community, is it possible to add a lightbox for images in Knowledge Base articles, so that images enlarge when you click on them? Fullscreen images are downsized to fit into the format of the Knowledge Base, which sometimes makes them read more
Reply Discussion Knowledge Base
11 upvotes
3 Replies
Ty_ on July 13, 2018
Notifications when clients bounce from important emails
There are many reasons why an email may bounce, and that isn't a problem most of the time. However, when the communication is a time sensitive transactional email (invoice, contract, product status), we aren't always aware of it not being delivered read more
Reply Idea Connected Email Marketing Emails
43 upvotes
4 Replies
Wiggum
Member
August 31, 2020
We are using the Ticket system. Sometimes E-Mails won't reach our contact, but our agents don't get a notification in these cases. A notification for...read more
Wiggum on August 14, 2020
Knowledge Base: Categories as search results
It would be helpful to see categories as search results too, maybe as first results. Example: I created a category named "Import" with 10 different articles, also there a some other articles where the word "import" is part of the text. All th read more
Reply Idea Knowledge Base
4 upvotes
0 Reply
Wiggum on December 09, 2019
group policies (right administration for different user groups or teams)
I would love to see the option for using group policies for different users. atm the administrator has to make sure everybody has set the same options for notifications etc.. Group policies would make this much easier and faster. If this alread read more
Reply Idea Workflows
15 upvotes
1 Reply
Wiggum on October 16, 2019
add a default setting for the task reminder to send the notification e-mail XX minutes before due
Dear HS-Community, with every task me and my teammates set the reminder 15 minutes before due, so we have some time to prepare and stay available. I would love to see a default setting to set the reminder XX minutes before due, so we don't have to read more
Reply Idea Tasks
17 upvotes
1 Reply
Jblake on August 14, 2018
Anchor links in Knowledge Base articles
When publishing knowledge base articles, it would be helpful to have the ability to include anchor links to the different headings in an article. This way, technical writers and publishers could create articles with a table of contents and make thei read more
Reply Idea Knowledge Base
48 upvotes
9 Replies
Wiggum
Member
July 31, 2019
I agree, this would be super helpful for longer articles.
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