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Cait_
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Member since ‎May 21, 2019
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  • Upvotes Given
    158
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Caitlin Thompson

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Activity

MG on May 05, 2017
Currently if a user has access to edit one contact's property, they have access to edit all contact properties. We have the ability to restrict a user from creating or deleting properties but it would be incredibly helpful to restrict the edit read more
287 upvotes
103 Replies
Contributor
June 24, 2021
Such a bummer, that it is not available in other plans. We are having a professional plan with several reps and this basic functionality is not for u...read more
Solved
RichardG on April 30, 2019
Hi there I was hoping someone could help me. We create multiple tickets for certain companies and individuals and being able to see all of these from the contact screen is very helpful. However, we do not want to see emails, notes and other detail read more
0 upvote
6 Replies
Contributor
February 27, 2022
Hi team, After contacting HubSpot about this exact issue they pointed me to this discussion as a reference and said: However, we are always look...read more
AEL on March 31, 2017
I want to start a new Workflow with a List, add a delay of 30 days, then send an internal email, then delay again for 30 more days. I want it to repeat over and over again as long as a Contact remains on that List. We'd like to use it to remind sta read more
74 upvotes
31 Replies
Participant
May 02, 2022
I see this idea is delivered, but it's not really. What has been delivered is a scheduled workflow. It can be scheduled to run on a "loop,...read more
MdeRada on October 08, 2018
Hi all, We are using Service Hub to manage tickets and quite often one ticket is applicable to several companies. Would it be possible to associate the ticket to more than one company to avoid having to create the ticket again? Thank you! read more
47 upvotes
18 Replies
Member
November 23, 2020
Cloning tickets, especially if it's a request for multiple companies to have an action taken place would be very beneficial vs having to manually re-...read more
sd_elm on January 15, 2019
When creating a new ticket, users are prompted to add timeline activity from [company and contact] to the ticket for the last x # of days. Currently it is defaulted to checked. We would like to see a setting that allows this to be unchecked by defau read more
31 upvotes
12 Replies
Participant
May 21, 2019
In addition, not just creating the default of being unchecked at ticket creation, but also the ability to set the default at my company's portal leve...read more
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