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Cait_
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Member since ‎May 21, 2019
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Caitlin Thompson

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Activity

Cait_
Participant
October 08, 2019
Reply to Restrict Editing of Certain Properties and View history of User Edits
This is a HUGE thing for my company. Our CS and Sales teams create our initial company and contact records, but once we convert them to customers, it...read more
Cait_
Participant
May 21, 2019
Reply to Tickets Displaying Other Ticket emails
I don't think the answer you got before is entirely accurate. But I could also be misunderstanding what you're saying. My team has been noticing ...read more
Cait_
Participant
May 21, 2019
Reply to Workflows with a repeating action
THIS TIMES A MILLION. I would love to be able to create a loop via a workflow and it just keeps looping until the workflow is disabled OR tie the loo...read more
Cait_
Participant
May 21, 2019
Reply to Associate tickets to several companies
Huge need for us as well, to be able to record how many companies are reporting the issue or requesting the feature.
Cait_
Participant
May 21, 2019
Reply to Default add timeline activity to unchecked
In addition, not just creating the default of being unchecked at ticket creation, but also the ability to set the default at my company's portal leve...read more
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