Member since ‎May 21, 2019
  • solutions
  • Replies
  • Upvotes Given
  • Upvotes Received
  • Ideas


Please sign in to the Community or get HubSpot free to view user profiles


    Friends list is empty

Caitlin Thompson

This user hasn't created a bio yet. Edit your own profile here!


MG on May 05, 2017
Currently if a user has access to edit one contact's property, they have access to edit all contact properties. We have the ability to restrict a user from creating or deleting properties but it would be incredibly helpful to restrict the edit read more
103 Replies
June 24, 2021
Such a bummer, that it is not available in other plans. We are having a professional plan with several reps and this basic functionality is not for more
RichardG on April 30, 2019
Hi there I was hoping someone could help me. We create multiple tickets for certain companies and individuals and being able to see all of these from the contact screen is very helpful. However, we do not want to see emails, notes and other detail read more
0 upvote
6 Replies
February 27, 2022
Hi team, After contacting HubSpot about this exact issue they pointed me to this discussion as a reference and said: However, we are always more
AEL on March 31, 2017
I want to start a new Workflow with a List, add a delay of 30 days, then send an internal email, then delay again for 30 more days. I want it to repeat over and over again as long as a Contact remains on that List. We'd like to use it to remind sta read more
31 Replies
May 02, 2022
I see this idea is delivered, but it's not really. What has been delivered is a scheduled workflow. It can be scheduled to run on a "loop, more
MdeRada on October 08, 2018
Hi all, We are using Service Hub to manage tickets and quite often one ticket is applicable to several companies. Would it be possible to associate the ticket to more than one company to avoid having to create the ticket again? Thank you! read more
18 Replies
November 23, 2020
Cloning tickets, especially if it's a request for multiple companies to have an action taken place would be very beneficial vs having to manually more
sd_elm on January 15, 2019
When creating a new ticket, users are prompted to add timeline activity from [company and contact] to the ticket for the last x # of days. Currently it is defaulted to checked. We would like to see a setting that allows this to be unchecked by defau read more
12 Replies
May 21, 2019
In addition, not just creating the default of being unchecked at ticket creation, but also the ability to set the default at my company's portal more
Bookmark content for quick access to your helpful threads.
There aren't any posts from you just yet. C’mon, don’t be shy :)


The Community experience is always better if shared with others. Here’s somone who might be able to help you get started.
Community Badges

My Groups

Looks like you haven’t subscribed to any Groups just yet. It’s ok, here’s some groups that might be relevant for you or
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge

    A spot for HubSpot fans to connect and grow.