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FelipeBA
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Member since ‎May 15, 2019
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Felipe Andrade

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SMS1 on June 18, 2019
Post Chat Survey
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
Reply Idea Conversations Feedback Surveys
249 upvotes
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FelipeBA
Member
May 20, 2019
Also very interested on this feature! Also I'd like to track the "chat satisfaction" for each of the agents in my team individually.
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