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DeliveryByJess
HubSpot Product Team
HubSpot Product Team
Member since ‎May 7, 2019
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Jess Swazey

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squigglebit on November 15, 2022
Unengaged Contacts
I've noticed an issue that's been happening for around the last week. A new contact is created via a form submission on our website, they receive the email from the form and the next email is immediately seen as "suppressed due to low engagement" read more
Reply Discussion Enterprise
0 upvote
8 Replies
DeliveryByJess
HubSpot Product Team
November 30, 2022
Hello @squigglebit It's likely the form submitting contacts were once historically a contact in your HubSpot database but were deleted, prior to be...read more
Solved
BridgetNZ on May 01, 2022
Email Verification - Free subscription
Hi there What is the trick please to get your email verified on your account. Free subscription. When I do a test email to my gmail account it gets through, but using my work address it goes into junk. I do not have a verify button next to my em read more
Reply Discussion
0 upvote
4 Replies
DeliveryByJess
HubSpot Product Team
May 04, 2022
Hello @BridgetNZ , One important difference when comparing open rates between MailChimp and HubSpot is that the MailChimp platform does not offer ...read more
montyread on April 12, 2022
Opt-In to a cold list
I set up a small opt-in email list 15 emails to law offices. I included a link where they could Opt-In the results were: 10 email delivered 5 email not delivered because I hit because : "There was an issue sending an email to this contact read more
Reply Discussion
0 upvote
1 Reply
DeliveryByJess
HubSpot Product Team
April 12, 2022
Hello @montyread , HubSpot's marketing email tool requires that contacts have personally are directly opted into your brand before they can b...read more
concierge on April 05, 2022
need advice to optimize deliverability
Hi all, I'm not an IT expert and need help to grant the maximum deliverability from our domain conciergedigitale.it The domain is registered on Aruba.it (Italian ISP) and verified by Google. MX records are set on Google. DKIM Email sending domai read more
Reply Discussion
0 upvote
2 Replies
DeliveryByJess
HubSpot Product Team
April 05, 2022
Hello @concierge , Emails sent from HubSpot's shared IPs will utlize a HubSpot hosted domain for the reply to address. Contacts will see onl...read more
Solved
MMorrill2 on March 08, 2022
List Cleaning Services- NeverBounce
My team is new to the HubSpot platform and we are looking to do some list cleaning. We recently had an email go out that had a really high bounce rate. I went to the HubSpot Marketplace and found NeverBounce. I was wondering if anyone here had any e read more
Reply Discussion best practices
0 upvote
2 Replies
DeliveryByJess
HubSpot Product Team
March 08, 2022
Hello @MMorrill2 , List validstion vendors like Neverbounce and Kickbox can be a great tool to avoid bounces that are caused by sends from in...read more
Solved
wallcoveringuk on August 01, 2019
Quarantined List
I have sent out my first bulk email from Hubspot and it has Quarantined lots of valid email addresses. Some of the addresses were old, but all had asked to be on the list and now I cannot send any new add to my important customers - this is useless read more
Reply Discussion Email Deliverability
2 upvotes
11 Replies
DeliveryByJess
HubSpot Product Team
January 18, 2022
Hello @DHall005 , One of HubSpot's minimum requirements for use in the marketing email tool is that a contact has been sent an email from y...read more
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