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arennaker
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Andrea Rennaker

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Brandonbaker on September 17, 2018
Setting for "Working hours" for ServiceHub
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. read more
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arennaker
Member
April 11, 2019
Hello, I also would find having reports in business hours very useful! It does not make sense for us to set business hour SLA's for our company when ...read more
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