markusarvidsson

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Upvotes Given
16
Upvotes Received
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Markus Arvidsson

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Activity

williamwright on February 21, 2020

Issue Tagging on Conversations

When a customer service agent handles a conversation from email, message or chat it would be nice to assign an issue category, so an agent can flag the conversation as: shipping issue, or missing account information. So within dashboards dire read more

Reply Idea Conversations

151 upvotes

47 Replies

markusarvidsson

Contributor

February 20, 2023

It would be great to be ably to tag a conversations by color like for campaigns+ name of the tag. That would make it easier to work in the inbox. Add...read more

Emma_Clark on February 22, 2021

Bring prospect web visit data into company records

It would be great if prospect information about anonymous website visits could be surfaced on the company record, where one exists. At present, the data is in prospects but we need to remember to visit that page, in addition to the company reco read more

Reply Idea Contacts & Companies

10 upvotes

5 Replies

markusarvidsson

Contributor

January 03, 2023

It would be great to be able to use the web visit data in lists and workflows too.

amchartman on November 09, 2018

Required email and form fields before chat or bot conversations

I have seen several merged chats suggesting that people leave their email so companies can follow up. I understand this idea was delivered, and a prompt to leave an email was added to the chat feature. However, I am wondering if we can add a mandato read more

Reply Idea Conversations

134 upvotes

144 Replies

markusarvidsson

Contributor

November 30, 2022

Any update here? It seams to be in planning for a quite long time. This should ofcourse be an optional function but very useful in for many HubSpot c...read more

lilybond on April 15, 2021

Embed SurveyMonkey surveys in HubSpot emails with contact tracking

Rather than having to send a survey email via SurveyMonkey with a HubSpot list export and then syncing that data to HubSpot, it would be amazing to be able to embed the SurveyMonkey survey in a HubSpot email directly with contact tracking. I'm surpr read more

Reply Idea Integrations Marketing Marketing Email Marketplace

22 upvotes

4 Replies

markusarvidsson

Contributor

October 27, 2021

I agree. That would be very useful.

AJLaPorte_diagr on July 24, 2018

Add ALT Text field at the file manager level

Add in an ALT text field in the file manager so we can add a global alt text to all images. Then allow the ability to override this text from the page level when adding in images (currently can add the alt text there). This would make it easier for read more

Reply Idea File Manager

70 upvotes

43 Replies

markusarvidsson

Contributor

June 30, 2021

It would be great to set alt text in the Fule Manager, specially when using HubDB or rending web content dynamic.

markusarvidsson on November 27, 2020

HubDB folders

Hi, When having quite a lot of HubDB databases it would be great to be able to arrange them into folders. It would be great if you could add it.

Reply Idea CMS Development Tools

2 upvotes