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Julien7720
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Member since ‎Apr 5, 2019
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Julien7720 on August 21, 2024
Recordings API
Hello we are having issue when using recorders with API using the hs_call_recording_url it doesn't seem to work anymore we are having HTTP ERROR 500 Reason: Internal Server Error
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0 upvote
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Julien7720
Member
August 21, 2024
Hello we're having a problem migrating to the new system for call recordings we get a 500 response when we try to access the file from hubspot, even ...read more
Julien7720 on August 21, 2024
Recordings API
Hello we are having issue when using recorders with API using the hs_call_recording_url it doesn't seem to work anymore we are having HTTP ERROR 500 Reason: Internal Server Error
Reply Discussion Professional
0 upvote
2 Replies
Julien7720
Member
August 21, 2024
Hello we're having a problem migrating to the new system for call recordings we get a 500 response when we try to access the file from hubspot, even ...read more
Sachavskyi on September 14, 2023
Creating "Phone number" custom property doesn't work via API
Can't create "Phone number" custom property via API. My request: { "label": "custom_phone22", "name": "custom_phone", "entity": "contacts", "groupName": "contactinformation", "formField": true, "type": "string", "f read more
Reply Discussion Contacts Developer tools
17 upvotes
6 Replies
Julien7720
Member
May 30, 2024
any news we have the same problem
Julien7720 on May 13, 2024
Choose call transcription operator
Hello we are using hubspot trasncription system using call records made on our tool just one small drawback our audio file standards don't match with Hubspot's for transcription all our outbound audio files are like this Channel 1 = the call reci read more
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Julien7720 on May 02, 2024
Issue with call transcription
Hello, we are facing a call transcription problem, we have an automatic speaker mapping problem, we have a speaker 1 speaker 2, we have to manually choose which one Before the callers are automatically assigned with the call participants (User and c read more
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Julien7720 on April 18, 2024
Reverse transcription
Hello we having issue using transcription with record file The trascription the caller and the recipient are reversed The file we send is dual with two channel : the caller right channel the recipient left channel We are using API read more
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0 upvote
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Julien7720
Member
April 17, 2024
We use API to add call recording We have a problem: after transcription, the speakers are reversed at the description
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