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jhicks
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Membro desde ‎abr 3, 2019
  • Soluções
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  • Respostas
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  • Avaliações positivas dadas
    12
  • Avaliações positivas recebidas
    15
  • Ideias
    1

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Josh Hicks

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jhicks on Maio 13, 2024
I've been testing out the Help Desk workspace and think it's a really great way to eliminate the disconnect between conversations and tickets. One issue that I have with it is the lack of customization to the automatic email that is sent to cust Leia mais
2 avaliações positivas
0 Respostas
LWohlman on Dezembro 22, 2023
I know that's a big ask but the platform hurts my eyes. Every other tool I use has dark mode and I have started to abandon tools that don't offer it. Please hubspot, save the eyeballs of your users. We'll love you for it.
8 avaliações positivas
4 Respostas
Participante
Fevereiro 05, 2024
Please PLEASE add a dark mode. I have dark mode active in literally everything else I use and then I click on my HubSpot tab and feel like temporaril...Leia mais
HStepan on Março 31, 2023
When creating tags on deals can we filter deal tags based on the Deal stage property.
73 avaliações positivas
29 Respostas
Participante
Outubro 04, 2023
Please implement this asap! Having a preset filter for stale deals without limiting that to open stages seems very broken. Now I have deals in closed...Leia mais
YiRui_Chua on Dezembro 28, 2021
Hi team, Currently, when we reply to a customer within the Conversation inbox, all past emails within the same thread would automatically be shown as well. There might be times where we would like to keep certain parts of the email thread hidden w Leia mais
8 avaliações positivas
5 Respostas
Participante
Julho 10, 2023
Agreed! Having the ability to see/edit thread history so you can be made aware that it's sending them and/or remove things you don't want to include....Leia mais
kdipaolo on Junho 14, 2018
Created on behalf of a customer. Who: Service Hub Goal: Access service hub tickets on mobile app It would be helpful for customers who are out of the office and don't have access to a laptop or computer to be able to work on tickets via mobil Leia mais
339 avaliações positivas
173 Respostas
Participante
Julho 16, 2019
I reached out to support and got the following advisement: "From what I heard directly, there are no current plans scheduled to bring Tickets to...Leia mais
VagaeNatus on Abril 24, 2017
Hello Team, Our use case: We have various pipelines, for various sales cycles and sometimes various types of contacts or companies. The Deal's information we need to access depend on the pipeline the deal is in. Since the "default deal pr Leia mais
292 avaliações positivas
97 Respostas
Participante
Junho 24, 2019
@TomSelten You may want to look into utilizing Tickets for departments outside of sales. So once a deal reaches a certain stage you can have a wor...Leia mais
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