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floeru82
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Member since ‎Apr 3, 2019
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Florian Rieser

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Activity

JJohnston6 on January 04, 2023
'Oh no. Something happened' error when previewing survey
I created a survey (link survey) within Hubspot. I've saved and published the survey. When I attempted to preview the survey, I get an error:   Any ideas on what to do?
Reply Discussion Feedback Surveys Service
2 upvotes
5 Replies
floeru82
Contributor
March 12, 2024
The same problem with us. Often also with live published surveys. We have tried as best we can to find out where and when the problem occurs. However...read more
Solved
floeru82 on June 14, 2022
transaction emails (SMTP API) vs GDRP
I have just noticed that transaction emails are recreating a contact that was previously deleted using the GDPR option. I understand the problem that a transaction email needs to be sent due to the transaction behind it (order confirmation etc). Ho read more
Reply Discussion
0 upvote
2 Replies
floeru82
Contributor
June 15, 2022
Thank you for this tip. In my case, this may indeed be a possible workaround. But it is still not consistent: - I can create contacts via API, b...read more
Solved
floeru82 on June 14, 2022
transaction emails (SMTP API) vs GDRP
I have just noticed that transaction emails are recreating a contact that was previously deleted using the GDPR option. I understand the problem that a transaction email needs to be sent due to the transaction behind it (order confirmation etc). Ho read more
Reply Discussion
0 upvote
2 Replies
floeru82
Contributor
June 15, 2022
Thank you for this tip. In my case, this may indeed be a possible workaround. But it is still not consistent: - I can create contacts via API, b...read more
floeru82 on March 25, 2022
Send surveys via regular workflows
It should be possible to send surveys, especially the emails that ask customers to take part in the survey, via regular workflows. This would simplify some things, e.g. workflows that are used after sales. There is a limited possibility to use certa read more
Reply Idea Workflows
1 upvote
0 Reply
romi on July 20, 2022
Add regions to languages
Ability to add regions as well as languages to the Knowledge Base, i.e. Australia, UK, NZ, etc
Reply Idea Knowledge Base
58 upvotes
28 Replies
floeru82
Contributor
March 25, 2022
It should be possible to add more languages to the knowledge base, as is possible in various other places in Hubspot. We work in the DACH region, and...read more
floeru82 on March 15, 2022
Differentiation between hard bounce and soft bounce (mailbox full)
I understand and agree with Hubspot's restrictive policy regarding bounce management of emails and that they are immediately marked as "bounced" in the interest of all customers. And are blocked for future mailings. But what I don't understand is wh read more
Reply Idea Marketing Emails
5 upvotes
1 Reply
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