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alexhunter1
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Member since ‎Apr 1, 2019
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Alex Hunter

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alexhunter1 on December 11, 2020
Accordion for Knowledge Base
We would love the option to provide an accordion option (rather than an anchor) for our FAQ page - this would reduce the number of FAQ articles we have to create and make for a better UX experience. I've seen this on several competitor knowledge bas read more
Reply Idea Knowledge Base
18 upvotes
6 Replies
alexhunter1
Member
July 14, 2020
Reply to Email not sent notifications
We have seen several issues where users are hardbounced and we don't find out until they call or chat us that they never received a response - that's...read more
alexhunter1
Member
July 09, 2020
Reply to Add a 'next' and 'previous' butten in the knowledge base
We find it's difficult for our users to navigate back to a previous page or go to the next article or 'step' of a process. A back/next button is so ...read more
alexhunter1
Member
April 01, 2019
Reply to Access Service Hub Tickets on Mobile App
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