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alexhunter1
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Member since ‎Apr 1, 2019
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Alex Hunter

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alexhunter1 on December 11, 2020
We would love the option to provide an accordion option (rather than an anchor) for our FAQ page - this would reduce the number of FAQ articles we have to create and make for a better UX experience. I've seen this on several competitor knowledge bas read more
18 upvotes
6 Replies
Member
July 14, 2020
We have seen several issues where users are hardbounced and we don't find out until they call or chat us that they never received a response - that's...read more
Member
July 09, 2020
We find it's difficult for our users to navigate back to a previous page or go to the next article or 'step' of a process. A back/next button is so ...read more
Member
April 01, 2019
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