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Poki
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Member since ‎Feb 13, 2025
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Kevin van Beers

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Poki on March 03, 2025
Is there an API to create brand new conversations in Help Desk?
Hello all, We are looking into the possibility to create new conversations that end up in the HubSpot Help desk for support reps to follow up. I know there's ticket endpoints to create tickets etc... but those won't end up in the Help Desk. read more
Reply Discussion Timeline and Extensions APIs
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Poki
Member
March 03, 2025
Reply to Can I use the Forms API to submit a conversation > ticket in Help Desk?
Thanks Tom. I'll look into this some more but with my own testing I also came to this conclusion. Rather interesting because that would mean only wa...read more
Poki on February 28, 2025
Can I use the Forms API to submit a conversation > ticket in Help Desk?
Hello friends, I've set up a 'Support Form' in Help Desk as a channel. So everyone who submits this form ends up in the Help Desk as a conversation and a Ticket will be created. Can we use the Forms API to trigger a submission to thi read more
Reply Discussion Forms
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Poki on February 13, 2025
Meeting availability with multiple calendars connected
HubSpot friends I need some insights in regards of meeting links. I have created a meeting link while connecting 2 calendars: - My personal one (that has some time slots blocked off) - A separate one (that one is still empty meaning I'm availa read more
Reply Discussion Calendar Meetings Professional
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