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KThomas4
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Member since ‎Feb 12, 2025
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Kim Thomas

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KThomas4
Participant
July 01, 2025
Reply to Team being added as contacts in HS
Thank you GiantFocal
KThomas4
Participant
July 01, 2025
Reply to Team being added as contacts in HS
Thank you Karsten. I will speak with our IT team to see if it is possible to stop it at API integration.
Solved
KThomas4 on June 29, 2025
Team being added as contacts in HS
Hi, We have recently rolled our team in to HS and have an API integration with our ERP system set up to send through customer information (companies and contacts) automatically every evening. The problem we have is that our staff/team are bein read more
Reply Discussion Contacts
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Solved
KThomas4 on June 29, 2025
Workflow automation inconsistent across tickets
Hi Hubspot brains trust, we have just rolled our service and purchasing team into Hubspot and have set up autoclose workflow automations on our system generated emails (invoices, PO's) to prevent these clogging up with helpdesk. We have then t read more
Reply Discussion Tickets
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2 Replies
KThomas4
Participant
February 12, 2025
Reply to Unify Inbox/Help Desk Comments and Ticket Notes
100% agree. We are waiting on this to be resolved before we roll out for our customer service team.
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