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martechaa
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Member since ‎Mar 15, 2019
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    5
  • Upvotes Given
    20
  • Upvotes Received
    44
  • Ideas
    2

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Activity

martechaa on August 15, 2022
Away function for email and tickets
For holidays and sick leave, it would be great to have just an easy "Away-function" on emails and tickets, so that if any tickets opened or closed will be "unassigned" when replied by customer if the person is "Away". It does not work to simply re read more
Reply Idea Conversations
0 upvote
0 Reply
martechaa on June 24, 2021
Download Email threads
We need to be able to download email conversations from Hubspot to upload in our internal system.
Reply Idea Conversations
0 upvote
0 Reply
umbck on January 10, 2019
Sending Sequences from a shared inbox
My team and I would like to be able to send email sequences to perspective clients from our shared email to keep everything in one place and have everything easily accessbile.
Reply Idea Conversations Sales Reporting
126 upvotes
57 Replies
AXing5
Member
September 13, 2022
Bumping this post. Would be great if this feature could be added!
martechaa on July 02, 2019
Measure response time on agent reply in inbox
Hey! We really need to be able to measure response time on all incoming emails in our inbox. Currently this is only possible to measure on tickets as far as I can see. It is a very important measurement feature that most other CRM-systems can of read more
Reply Idea Reporting
38 upvotes
8 Replies
DSpear
Member
June 02, 2021
Hi everyone, We actually built a business that does this exact thing and we integrate with HubSpot. We track first email, overall reply and ...read more
Solved
Halli on February 14, 2019
Two associated company's
Hi when creating service ticket sometimes there is more then one company associated with that ticket. Is it possible to associate more then one company to a ticket? This is possible with contacts but i cant figure out if i can add another co read more
Reply Discussion
4 upvotes
10 Replies
PamCotton
Community Manager
June 12, 2020
Hello @adamhoyt I was able to find this similar idea posted in our Ideas Forum here. My suggestion is to please leave your upvote in the...read more
smartinez on August 28, 2018
Forward Emails from Conversations
We need some type of forwarding tool in hubspots inbox so we can send emails to different departments within out company. Currently we are unable to change who the email is being sent to when replying.
Reply Idea Conversations
233 upvotes
102 Replies
alguil
Participant
January 12, 2021
@vvadlamani would it be possible to add the possibility to hide previous conversations when forwarding the message ? Use case : we do not want...read more
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