Hello Karsten, Thanks for your reply. Unfortunately 'goals' does not give me the ability to customise what type of calls count towards the goal. ...read more
Surely, I am not the only person in the community looking for this basic feature... We have a KPI that our reps need to make 50 outbound calls each per week. I want to report on this per rep - a column or bar chart works well for this. All I read more
need this if it can act as a tag when you log a call, meeting or email. we want to report on meaningful interactions. need a way of pulling this da...read more
Surely, I am not the only person in the community looking for this basic feature... We have a KPI that our reps need to make 50 outbound calls each per week. I want to report on this per rep - a column or bar chart works well for this. All I read more