Profil

MarketingAllDay
Participant | Partenaire solutions Elite
Membre depuis ‎mars 13, 2019
  • Solutions
    0
  • Réponses
    4
  • Mentions J'aime ajoutées
    17
  • Mentions J'aime obtenues
    5
  • Idées
    0

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Résolues
MihaiLove le Juin 18, 2023
I want to generate a report that shows me agent times for - first response - time to close That takes into consideration the working hours that I configured in the SLA of the support inbox. I got some answers from ChatGPT and also from chat Lire la suite
5 Mentions J'aime
9 Réponses
Participant | Partenaire solutions Elite
Mars 20, 2024
Hard to confirm this is a solution (more of a minimal viable option that we suggest as well because it's all we can do) - if customers are looking fo...Lire la suite
efaria le Décembre 29, 2022
Hello, It would be beneficial to be able to have the ability to set the first time to respond and time to close tickets in working business hours. Currently, when generating reports for the average time to first response or average time to cl Lire la suite
64 Mentions J'aime
16 Réponses
Participant | Partenaire solutions Elite
Mars 20, 2024
This is a huge pain point we're getting from clients. They are basing performance on Time to First Response and Time to Close, but since the data is ...Lire la suite
PatrickEng le Avril 05, 2021
Edit: The CMS Hub AMA is now closed. Thank you to all those who participated! If you continue to have questions about the CMS Hub, please log in to your HubSpot account, click on the Help button in the bottom right, and reach out to our Support t Lire la suite
8 Mentions J'aime
82 Réponses
Participant | Partenaire solutions Elite
Mai 24, 2021
Nicholas mentioned during Meet the Makers that memberships was being pushed down to pro, unless we misunderstood. Is that true and is there any time...Lire la suite
annaS le Juillet 19, 2017
Hi ! We are setting up our internal team management with Hubspot and looking into using Tasks. We find great the Tasks functionality in Sales as well as Projects in Marketing. It's a pity they do not communicate. I understand that currently Proj Lire la suite
54 Mentions J'aime
19 Réponses
Participant | Partenaire solutions Elite
Janvier 03, 2020
It's also not conducive to managing Service-Related Projects (i.e. initiatives for implementation or delighting customers beyond just resolving tick...Lire la suite
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