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KeeganSmith87
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Member since ‎Mar 12, 2019
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  • Replies
    4
  • Upvotes Given
    11
  • Upvotes Received
    185
  • Ideas
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Activity

MZ1 on May 21, 2020
It would be wonderful to be able to limit the number of chats a person can have on the go at one time. (ie. set a maximum number of chats per user.) Our team, in particular, is small and has other things on the go while on chats, but we have a high read more
50 upvotes
21 Replies
Member
April 01, 2022 03:12
I have never know a chat application without the ability to limit chats. This would be an excellent feature. This relieves the pressure from our agen...read more
KeeganSmith87 on July 27, 2021
I really wish there was a way for us to have descriptions for EVERY workflow type, not just contact workflows. As I look to expand the Admin userbase for our instance, I'm finding it incredibly cumbersome and very time-consuming to have to continual read more
17 upvotes
6 Replies
Participant
February 02, 2022 03:58
100% Agree. Why have this arbitratry limitation to make it avaialble only for contact based workflows. Also the display of added descriptions could b...read more
Solved
Coline on May 27, 2019
Hello community, I have 3 companies managed by the same contact. I created this contact, and linked him to company 1. Ok no problem. Then, I tried to link him to company 2. It worked, but at the same time, he disappeared from my list of contact read more
5 upvotes
30 Replies
Community Manager
October 04, 2021 05:54
Hello, @Mystore thank you for providing feedback! I was able to investigate more and find this idea here that is similar to your request and it's...read more
joshflightbucks on April 11, 2017
My company has a workflow that requires one side of the company (claim specalists) to deal with sensitive information of individuals (under contacts) and the other side of the company (sales) to work with companies and contacts to partner with our c read more
220 upvotes
118 Replies
Member
July 06, 2021 08:02
That's great @JoeMayall . Thanks for the heads up. Also love the notifications update in this release.
KeeganSmith87 on April 23, 2020
We're struggling with the inability for reporting to display percentages versus JUST numbers. For instance, in this example: If you have the TOTAL number of the stacked bar and the sub numbers broken out already, to also have the abi read more
Member
May 13, 2022 08:05
+1 I agree its a must have
KeeganSmith87 on February 27, 2020
An if/then logical/conditional requirement when moving a ticket from one status to another would be absolutely amazing. Currently, when we dispose of a ticket, we can only make properties required yes/no. Really, it should be if this is selected, th read more
10 upvotes
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