Profile

scotts_Xsoft
Participant
Member since ‎Mar 12, 2019
Message
  • solutions
    0
  • Replies
    3
  • Upvotes Given
    1
  • Upvotes Received
    0
  • Ideas
    0

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Scott Stephens

This user hasn't created a bio yet. Edit your own profile here!

Activity

AnaMura on November 18, 2019
Create ticket from email
I know that Hubspot is not currently supporting this functionality, but it will help a lot to manually start a ticket from incoming email (not via workflow, but via Gmail extension) or from Slack, similarly to what you have for creating a new 'Task read more
Reply Idea Tickets
139 upvotes
59 Replies
scotts_Xsoft
Participant
February 10, 2021
Agree - we recieve numerous support requests via email and the ability to create a ticket direclty from the email would simplify the process for us. ...read more
StuStokes on July 23, 2018
Ticket filter to include company or associated company?
** copied from service community Currently as far as I can see there is no filter available to filter tickets by company. We need to report to certain customers the'r ticket volume and days to resolve against a pre-determined service level agreemen read more
Reply Idea Tickets
46 upvotes
10 Replies
scotts_Xsoft
Participant
May 03, 2019
Agree! While the work around is a good start (thanks @rmarcelis for the suggestion by the way), being able to filter tickets by Associated Company...read more
View latest posts
Bookmark content for quick access to your most helpful threads.
Get started
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.
Introduce yourself

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge
    HubFans

    A spot for HubSpot fans to connect and grow.