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PCS1
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Member since ‎Mar 5, 2019
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Lou Lurz

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Jmjermaz on March 09, 2017
I would like to be able to customize the drop down list from the call outcome option as it doesn't represent the outcomes I would like recorded. Is this possible? Otherwise can we turn it off so it doesn't state no outcome on the timeline?
336 upvotes
137 Replies
Member
April 12, 2019
I agree....again. Didn't realize the original request was 2 years ago. Comon HS.... let's get this fixed.
Trevor on June 20, 2017
Subject says it all. A graph showing frequency of calls and connect rate by time of day and day of the week would be phenomenal.
109 upvotes
35 Replies
Member
April 04, 2019
How is this not available? We should be able to analyze the "Connections" to see what time of the day people are picking up the phone. I am shocked...read more
Jmjermaz on March 09, 2017
I would like to be able to customize the drop down list from the call outcome option as it doesn't represent the outcomes I would like recorded. Is this possible? Otherwise can we turn it off so it doesn't state no outcome on the timeline?
336 upvotes
137 Replies
Member
April 12, 2019
I agree....again. Didn't realize the original request was 2 years ago. Comon HS.... let's get this fixed.
Jmjermaz on March 09, 2017
I would like to be able to customize the drop down list from the call outcome option as it doesn't represent the outcomes I would like recorded. Is this possible? Otherwise can we turn it off so it doesn't state no outcome on the timeline?
336 upvotes
137 Replies
Member
April 12, 2019
I agree....again. Didn't realize the original request was 2 years ago. Comon HS.... let's get this fixed.
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