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h1dynasty
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Member since ‎Jan 15, 2025
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Harry Rothmann

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January 15, 2025
Thank you very much for the reply and suggestion. It seems odd, that inbound SMS would not be defined as an engagement.
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h1dynasty on January 15, 2025
We have the Ringcentral integration installed, and users sending SMS from Ringcentral. A user has an option to manually log those SMS messages, so that they appear in the Activity feed. But when we log those SMS messages Inbound - the Last Eng read more
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