@RonanB a timeline would be great. Our support team are hesitant to use HubSpot as this is a very important feature. We have a lot of people consta...read more
First I want to say that I fully agree to change the name of Lead flow to pop-up form... Second, the pop-up form is quite rudimentary and a LOT of go...read more
I second that! Another comment about the document upload is that any uploaded document will be available for EVERYBODY, regardless of TEAM membership...read more
Good idea. Adding tags to the KB would be of upmost importance - not only for search. The limit to one category and subcategory does not work well wi...read more
Ctrl+F is the poor mans alternative. We need to be able to search and/or filter on this. We will have a large number of tickets - not being able to s...read more