Hi, I was wondering if it's possible to exclude weekends and after hour periods from the Lead Response Time report? Having these none operational periods contributed to the response time calculation is causing innacuracies in the data. Thank you.
Hi, I was wondering if it's possible to exclude weekends and after hour periods from the Lead Response Time report? Having these none operational periods contributed to the response time calculation is causing innacuracies in the data. Thank you.