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VEvelyn
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Member since ‎Jan 2, 2025
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Vanessa Evelyn

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VEvelyn on February 18, 2025
Auto-labelling of tickets based on the channel
We have three email inboxes connected as channels in Hubspot. We want that when tickets come into Hubspot from each channel that they are automatically labelled according to the channel they originated from. For example, tickets coming from the mem read more
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VEvelyn
Participant
February 07, 2025
Reply to Ticket Automation
Thank you so much for this suggestion! I look forward to hearing from @JWingate2 , @franksteiner79 as well 😊 .
VEvelyn on February 05, 2025
Ticket Automation
Hello! Is there is a way we can automate the category designation of a ticket based on what the ticket's source is? That is, can we make it so that ALL tickets that are generated from a particular inbox (source) are automatically labeled as a partic read more
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VEvelyn
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January 02, 2025
Reply to Welcome to the Community - introduce yourself!
Hello everyone! I’m Vanessa and I'm excited to join the HubSpot Community! With over 9 years of experience in the customer service field, I truly lo...read more
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