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kbarrera
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Member since ‎Feb 22, 2019
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Kirsten Barrera

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Activity

rw on May 15, 2017
Filter contacts by form submission
Would be helpful to have the ability to filter contacts by a specific form submission date. Currently I have to create a list for a form to see when contacts submitted a form.
Reply Idea Contacts & Companies Forms Lists
37 upvotes
19 Replies
kbarrera
Participant
June 25, 2019
Yes - needed - I keep trying to create my filter view to see a list of all contacts who submitted any website form between a certain date range. Mayb...read more
paulTurboTenant on May 18, 2017
Bing Ads Integration
We need a bing ads integration ASAP. You have google ads integrated, it would really be helpful to have the same interface with Bing ads so we can monitor traffic and conversions down to the Keyword level on our Bing campaigns. How long until read more
Reply Idea Ads
383 upvotes
155 Replies
kbarrera
Participant
June 03, 2019
Yes! Google + Bing visibility needs to be together to compare cost per contact, cost per deal, etc.
lrn24 on January 02, 2019
Task Due Date Time
When creating a task, it defaults to being due at 5 pm. There is no way to change the default for this. You need to manually change every task which is time-consuming. There should be an option for default this time to one of your choosing.
Reply Idea Tasks
397 upvotes
176 Replies
kbarrera
Participant
May 08, 2019
+1 Much needed! By default, you have to click 2 places - or my reps have to remember to go back and reset the task follow up time to the default...read more
mattgeller on August 29, 2018
Integrate Facebook Messenger with Conversations
When people talk to us in Facebook messanger, the replies stay buried in MARKETING > SOCIAL > MESSANGER > AUDIENCE. This is pretty useless. These should really appear in the Conversations Inbox with the rest of the messages we receive read more
Reply Idea Conversations Social Media
135 upvotes
77 Replies
kbarrera
Participant
May 07, 2019
+1 on the addition of the chat bot flows to the Facebook Messenger beta initiative. The Messenger integration with the conversations area is working ...read more
SMS1 on June 18, 2019
Post Chat Survey
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
Reply Idea Conversations Feedback Surveys
247 upvotes
110 Replies
kbarrera
Participant
April 25, 2019
+1 here as well - we had this feature with our previous chat tool and lost it while migrating over
trisaratops on May 10, 2017
Option to sync conversations thread assignment to contact ownership
Hi there HS Community, We're excitedly trying out the Chat feature, and noticed that if a sales rep starts chatting with an unowned/new visitor that they don't then get auto-assigned (via the HS Owner field) to that rep. I naturally went to th read more
Reply Idea Conversations Workflows
39 upvotes
8 Replies
kbarrera
Participant
April 24, 2019
+1 - definitely needed here as a way to stay in touch with leads who came in via chat. If the reps don't remember to assign themselves in 2 places, t...read more
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