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Emmanuele1
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Member since ‎Dec 10, 2024
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Emmanuele1 on February 04, 2025
Can Add Timeline Activity be Removed?
Hi HubSpot Community! Is there a way to remove the "Add Timeline Activity" option from the form when creating a ticket?
Reply Discussion Forms Tickets
0 upvote
1 Reply
Emmanuele1
Participant
January 03, 2025
Reply to Removing an email whenever I reply to the email thread
When I click 'Reply' or 'Reply All' within a HubSpot ticket, the main sender's email address is included in the 'To' field, even if I've removed the ...read more
Emmanuele1 on January 02, 2025
Removing an email whenever I reply to the email thread
Hi team, I am trying to remove a specific email whenever I click the "Reply" button on the email so that it will only reply to the associated contact. This specific email came from a form. Is there a way to do this?
Reply Discussion Enterprise
0 upvote
3 Replies
Solved
Emmanuele1 on January 02, 2025
Restrict the Ticket Owner Dropdown to Show Only Team Members
Hi HubSpot Community, I’m looking for a way to restrict the options in the Ticket Owner dropdown so that it only displays users who are part of a specific team. In our ticketing pipeline, it would be great if team members could only see and assig read more
Reply Discussion CRM Tickets
2 upvotes
1 Reply
Emmanuele1
Participant
January 01, 2025
Reply to Ticket Owner not syncing in Conversation Inbox
Hi @PamCotton , thank you for the reply. I did try to automate this using workflow, but it seems there’s no available option either, as the conver...read more
Solved
Emmanuele1 on December 31, 2024
Ticket Owner not syncing in Conversation Inbox
The Ticket Owner and the associated Conversation Assignee are not synchronized. When the Ticket Owner is updated directly within the ticket, the change does not reflect in the inbox. Is there a solution for this?
Reply Discussion Conversations Tickets
1 upvote
3 Replies
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