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Evan-Taylor
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Member since ‎Dec 9, 2024
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Evan-Taylor
Member
December 10, 2024
Reply to Create tickets via conversations channels not showing up
Yeah, that option does not show up for me. I read that support article, it's just like that option isn't there (in any of my inboxes), which is super...read more
Evan-Taylor
Member
December 10, 2024
Reply to Create tickets via conversations channels not showing up
This screenshot is from my account, yes. With this current setup, messages sent to this email just appear in the team inbox, and are not created as a...read more
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Evan-Taylor on December 09, 2024
Create tickets via conversations channels not showing up
Hey everyone, I am a new hubspot user, and saw this support article giving the option to automatically create tickets from a shared inbox: https://knowledge.hubspot.com/object-settings/automate-ticket-pipelines#manage-channels-that-automaticall read more
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