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zorzo
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Member since ‎Feb 14, 2019
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André Zorzo

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The_Dude on June 25, 2018
Multilingual Knowledge bases?
What is the timeline for multilingual knowledge bases? We have a multilingual SaaS platform that can be quite complex that requires a robust multilingual knowledge base.
Reply Idea Knowledge Base
167 upvotes
69 Replies
cpak
HubSpot Product Team
January 13, 2021
Multi-lingual knowledge base is live to all Service Hub Professional and Enterprise portals! More about how to get started can be found in this help...read more
Andreas on September 19, 2018
Multiple Service Support Forms
Today there is only one support form available in Service hub. We need the possibility to add more than the default support form currently available. This is a "must have" for us as we cannot cover all aspects of our businness in one support form. read more
Reply Idea Forms Tickets
53 upvotes
16 Replies
SteveES
Participant
June 03, 2020
Hi Joe, Thanks for the update. We just recently discovered this with our HupSpot rep Tim during our onboarding and it seems to be working well. ...read more
atma on June 16, 2018
Customer portal for Tickets
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
Reply Idea Knowledge Base Tickets
459 upvotes
221 Replies
rraven
Participant
March 17, 2022
100% agree on the permissions. It can be as simple as All or Just their own, but it needs to be on the user level not the company.
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