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zorzo
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Member since ‎Feb 14, 2019
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André Zorzo

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The_Dude on June 26, 2018
Multilingual Knowledge bases?
What is the timeline for multilingual knowledge bases? We have a multilingual SaaS platform that can be quite complex that requires a robust multilingual knowledge base.
Reply Idea Knowledge Base
168 upvotes
69 Replies
zorzo
Member
February 20, 2019
We also can't have our knowledge base in a single language.
Andreas on September 19, 2018
Multiple Service Support Forms
Today there is only one support form available in Service hub. We need the possibility to add more than the default support form currently available. This is a "must have" for us as we cannot cover all aspects of our businness in one support form. read more
Reply Idea Forms Tickets
55 upvotes
18 Replies
zorzo
Member
February 16, 2019
Necessary feature. To come here and also realize it's not available in multiple languages.
atma on June 16, 2018
Customer portal for Tickets
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
Reply Idea Knowledge Base Tickets
468 upvotes
221 Replies
zorzo
Member
February 14, 2019
This is crucial. I can't believe we don't have that yet.
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