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F_daRosa
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Member since ‎Dec 3, 2024
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Fernando da Rosa

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F_daRosa on December 20, 2024
We'd like to be able to provide a URL pattern for the Customer Agent AI to use a resources for replies instead of having to manually input complete URLs one-by-one. This would allow us to easily expand the resources the AI can use for responses.
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F_daRosa on December 03, 2024
We are currently using Customer Agent (AI) for Chat but it does not allow us to "Ask a Question" before the hand off to a live Agent or when a live Agent in unavailable. We want to be able to collect Name, Location and other pertinent Contact in read more
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