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SMS1
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Member since ‎Feb 12, 2019
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  • Replies
    3
  • Upvotes Given
    16
  • Upvotes Received
    146
  • Ideas
    2

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Shmuel Moshe Schwarz

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Activity

SMS1
Participant
November 02, 2021
Reply to Post Chat Survey
HS Product team - Where are you?? This is a basic chat feature that was requested more than 2 years ago. When is this being delivered?
SMS1
Participant
December 31, 2019
Reply to Removing Live Chat from some pages on Single Page Application
Was this ever deployed to production?? I have a SPA and it's not letting me specifiy showing/hiding based on the URLs.
SMS1 on June 18, 2019
Post Chat Survey
Please create the ability in the Chat tool to add a post-chat survey where I can configure the questions. There should be a mix of options for the question field type to set up the survey i.e. Dropdown, Stars, text box, etc. Something like t read more
Reply Idea Conversations Feedback Surveys
249 upvotes
110 Replies
SMS1 on May 17, 2019
Make snippets work in Messenger
Please make snippets work in Messenger, just as they do in Email and Chat. Thanks,
Reply Idea Conversations
15 upvotes
3 Replies
SMS1
Participant
May 01, 2019
Reply to Create Conversations Chat API
It's critical for us to analyze and create customer reports to be able to extract all of the raw chat and email data, everything from the transcripts...read more
SMS1
Participant
February 12, 2019
Reply to update ticket status on customer reply to e-mail
I'm confused. How is an explanation of why something doesn't work called an Accepted Solution? Who accepted it? Please update with the status of this...read more
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