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elevar
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Member since ‎Feb 8, 2019
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Chris_from_So1 on October 13, 2017
Currently only link attachments from the Hubspot data base are supported for marketing mails. Sometimes it would be more appropriate to sent the content already with the mail such that users can access all mail after mail sync without being online. read more
307 upvotes
100 Replies
Member
September 27, 2022
Agreed! It's strange that you can add an attachment for 1-1 emails (~1 min video tutorial on that here: https://www.youtube.com/watch?v=_SDxjvQ9Xhs ...read more
Lu2Swag on January 08, 2019
Our Customer Service Team uses a Shared Conversations Inbox.... They create tickets from emails and close out the emails in the inbox once a ticket is created - the inbox then reflects only 'unworked' emails. When using the conversations Inbox i read more
93 upvotes
34 Replies
Contributor | Platinum Partner
July 20, 2022
+1 It would be super helpful to be able to close out conversations, especially after a ticket is associated.
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