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lcottingham
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Member since ‎Feb 1, 2019
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Luke Cottingham

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lcottingham on February 01, 2019
If a customer starts a live chat, enters their email at the prompt but leaves the site before an agent is connected to respond to their enquiry, it would be good if the live chat would understand when a user has left the site, and should, therefore, read more
51 upvotes
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April 15, 2022
At times all of our team members are offline and can't take the chats or chats are submitted during out of hours. We have chat ours set up and messag...read more
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