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TBengtsson4
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Tommy Bengtsson

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TBengtsson4 on November 08, 2024
Always have comment
We would like to have comment always avilibel when we are creating tickets. Not all time we are sending mail to the customer. Ex. 1:st-line is taking a call and creat a ticket. 2:nd-line then will make a comment on what 1:st-line has to do. But read more
Reply Discussion Tickets
0 upvote
3 Replies
TBengtsson4
Member
November 11, 2024
Hi. When i create a new ticket with only the company (Don't know the contact person yet). And we have not send any mail it looks like this. A...read more
Solved
TBengtsson4 on November 08, 2024
Always have comment
We would like to have comment always avilibel when we are creating tickets. Not all time we are sending mail to the customer. Ex. 1:st-line is taking a call and creat a ticket. 2:nd-line then will make a comment on what 1:st-line has to do. But read more
Reply Discussion Tickets
0 upvote
3 Replies
TBengtsson4
Member
November 11, 2024
Hi. When i create a new ticket with only the company (Don't know the contact person yet). And we have not send any mail it looks like this. A...read more
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