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JSemenov
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Member since ‎Nov 6, 2024
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Jay Semenov

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JSemenov on January 27, 2025
CRM Call transcriptions
CRM stands for CONTACT/CUSTOMER RECORDS MANAGEMENT... so why do y'all keep calls transcriptions in it's own separate "bin"?! That makes not sense and is a huge miss in your design. In a sales/customer service/marketing role I need to be able to see read more
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JSemenov
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November 08, 2024
Reply to Autocalculate margin & gross margin
It seems that HubSpot support is turning deaf ear to one of the basic CRM functions MARGINs and PERFORMANCE (product, company, salesrep/owner etc). T...read more
JSemenov on November 06, 2024
Product buying history associated with Company and Contact
I've been in sales for almost 40 years and information is the biggest differrentiator between a relationship-based and transaction-based sales interaction: when I can get a glance at their buying history, I can fous on THEIR needs and address THEIR read more
Reply Idea Contacts & Companies
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JSemenov
Member
November 06, 2024
Reply to Associate products/show product associations on Company/Contact/Ticket records
Customer buying history is one of the basic functions of a good CRM... it creates better customer interaction because it gives us the sales team insi...read more
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