Profile

DanPronovost
Participant
Member since ‎Jan 31, 2019
Message
  • solutions
    0
  • Replies
    1
  • Upvotes Given
    2
  • Upvotes Received
    11
  • Ideas
    0

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Dan Pronovost

30 year veteran software developer for mobile and web, engineering manager, and tech startup junkie.

Activity

mbinmasoud on August 26, 2020
Availability rules & Live Chat rotation based on agent's response lag
Good morning everyone, I currently manage a Live Chat team comprised of 14 part-time agents. The idea was to have these agents take on live chat responsibilities while still managing their inbound calls. Here's a summary of how the chatflow is read more
Reply Idea Live Chat & Bots
40 upvotes
11 Replies
DanPronovost
Participant
January 27, 2021
Oh please please Hubspot Developers! I badly need this feature! In our case, just this would help: If the assigned agent does not respond to the ...read more
DanPronovost on January 02, 2021
How to identify active contacts for the new Marketing Hub with Contacts
Hello All: We have been chatting with our sales rep about the new Marketing Hub with Contacts, and considering switching to this program. I ran the elegibility workflow provided, and it was less than worthless! It ends with requiring me to d read more
Reply Discussion CRM
0 upvote
2 Replies
DanPronovost
Participant
January 04, 2021
Thank you Ben for the feedback. It is appreciated! I've tried to do the reverse thing (exclude contacts), but since I want to find contacts that ...read more
DanPronovost on January 02, 2021
How to identify active contacts for the new Marketing Hub with Contacts
Hello All: We have been chatting with our sales rep about the new Marketing Hub with Contacts, and considering switching to this program. I ran the elegibility workflow provided, and it was less than worthless! It ends with requiring me to d read more
Reply Discussion CRM
0 upvote
2 Replies
DanPronovost
Participant
January 04, 2021
Thank you Ben for the feedback. It is appreciated! I've tried to do the reverse thing (exclude contacts), but since I want to find contacts that ...read more
DanPronovost on July 09, 2020
Deleting existing emails that are logged
Hello all: We have been a Hubspot customer for a while now, using the GMail plugin to log and track customer emails. We did not realize that the default settings cause ALL emails to be logged, including private internal emails to each other read more
Reply Discussion
5 upvotes
3 Replies
DiegoPI on June 11, 2018
Customize Meeting Reminder & Meeting Booked Emails
It would be great to be able to change the default meeting reminder email or meeting booked email when creating a scheduling page. The minor customization allowed in the form of additional unformtted text is not enough. It would also be great to be read more
Reply Idea Meetings
1009 upvotes
331 Replies
DanPronovost
Participant
February 01, 2019
With meetings, there is no way to configure the email notification Hubspot sends when the meeting is booked. The user gets two emails: a Google cale...read more
View latest posts
Bookmark content for quick access to your most helpful threads.
Get started
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.
Introduce yourself

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge
    HubFans

    A spot for HubSpot fans to connect and grow.