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KarolinaOlczak
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Member since ‎Jan 26, 2019
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  • Replies
    1
  • Upvotes Given
    18
  • Upvotes Received
    221
  • Ideas
    3

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Karolina Olczak

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Activity

KarolinaOlczak
Participant
April 08, 2020
Reply to Customer portal for Tickets
We have resigned from Service Hub as in general it was hard to use, mainly due to treating our service emails as marketing emails. If our customer op...read more
KarolinaOlczak
Participant
October 03, 2019
Reply to Integration with FreshDesk
Hi pgraham, thanks for your reply - it helped and it looks that it works 🙂
KarolinaOlczak
Participant
October 02, 2019
Reply to Integration with FreshDesk
Hi there 🙂 As well, I need it too... Any workarounds? As my Zapier integration is failing.
KarolinaOlczak on March 21, 2019
Median as an option for statistics
Hello 🙂 I use a lot of average options for statistics, but in our case, they are largely skewed due to accidental situations. It would be great to be able to choose the median time to reply, the median time to close etc instead of ave read more
Reply Idea Conversations Tickets
155 upvotes
39 Replies
KarolinaOlczak on March 21, 2019
Copy contact properties to the ticket
Hello, I would like to copy the property from my contact into the ticket. I want to be able to access URL from our application directly from tickets to save the hassle, but unfortunately, it looks that I can't copy contact properties to ticket p read more
Reply Idea Contacts & Companies Workflows
57 upvotes
12 Replies
KarolinaOlczak
Participant
March 07, 2019
Reply to Ticket Templates
@PeterC Thanks for the suggestions 🙂 I'm trying to set it up, although due to the specifics of our company, the backend URL may differ bet...read more
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