I am unable to find out weather a live agent is online or offline and also i want to find out the working hours set for each live agent. how do i achieve this using api endpoint ?
when a event is triggered , my webhook is sending multiple requests to my api until a response is received . Give a solution to either make the request as 1 or await time for the request as 5 minutes.
I am unable to find out weather a live agent is online or offline and also i want to find out the working hours set for each live agent. how do i achieve this using api endpoint ?
when a event is triggered , my webhook is sending multiple requests to my api until a response is received . Give a solution to either make the request as 1 or await time for the request as 5 minutes.