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AYeshchenko7
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Member since ‎Oct 22, 2024
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Andrii Yeshchenko

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AYeshchenko7 on December 16, 2024
Button to close conversation in help desk
We have moved all our conversations from Inbox to Help Desk yet to realize that there is no simple way of closing them. Back in Inbox there was "Close Conversation" button but right now we have to close the ticket instead which takes several ext read more
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AYeshchenko7
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December 16, 2024
Reply to Conversations - Closing Tickets
Definitely, right now we added conversations in help desk, looks good apart of the fact that to close conversation takes two clicks instead of one. I...read more
AYeshchenko7
Member
October 22, 2024
Reply to Subcategories on the navigation bar could lead to a new page on knowledge base template
Any update on it, makes a lot of sense!
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