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EllenG
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Member since ‎Jan 23, 2019
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  • Upvotes Received
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Ellen Gonnello

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EllenG
Member
August 25, 2022
Reply to Reporting feature should offer percentages
need this! only being able to measure by "count of activity" is not enough for all situations. The pie charts are helpful, but shouldn't be the only ...read more
EllenG
Member
December 14, 2021
Reply to Post Chat Survey
An in-chat survey feature is incredibly important for measuring performance. This feature is a deciding factor in choosing chat systems. Although Hub...read more
EllenG
Member
December 08, 2021
Reply to Search Deals via Quote Number
DSpringstroh I found a solution for this.... You can search by quote number if you go to Sales Tab > and select Quo...read more
EllenG
Member
October 28, 2019
Reply to Search Deals via Quote Number
Currently, quotes automatically are assigned a very long identification number. This number appears at the very top of the quote. This number is not ...read more
EllenG
Member
February 13, 2019
Reply to Measure chats per different time of the day
I agree. This is needed for Chat & Calls in Hubspot. Also, chat needs types or categories like logged calls have.
EllenG on February 05, 2019
Service Hub Conversation Inbox Print
Please add a feature allowing users to print conversations (i.e. emails, chats) from the Conversation Inbox. To do this now, you wold need to use snipping tool (which is rather frustrating if you are tryign to print a long email and therefore n read more
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