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JamesCousins
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Member since ‎Jan 23, 2019
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James Cousins

James Cousins is a data geek, basically, who does a lot of customer support work. He creates videos, provides phone and email-based tech support to his company's customers, and loves helping people work towards using data for meaningful projects.

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JamesCousins
Contributor
February 19, 2019
Reply to Option to sync conversations thread assignment to contact ownership
I am seconding most people's specifications here. In our case, we create tickets based off of "Conversations" pretty much immediately (when the circu...read more
JamesCousins
Contributor
February 07, 2019
Reply to The ticket board doesn't include Customer and Contact info
Hey, I wasn't sure if that represented a fix for this idea or not. My company would still have the desire to customize the tooltip further becaus...read more
JamesCousins
Contributor
February 07, 2019
Reply to The ticket board doesn't include Customer and Contact info
Hey Zachallen, Did you ever submit this idea to the Hubspot Ideas portal? I am new to the community forum interface, so I'd happily upvote this i...read more
JamesCousins
Contributor
February 05, 2019
Reply to "Standard" properties/modifying HubSpot properties
Hi MFrankJohnson, Thanks for your response. I wanted to circle back and mention I was able to modify the property to meet our business needs. I als...read more
JamesCousins
Contributor
January 25, 2019
Reply to GoToMeeting integration to Meetings
I'm not sure what it's worth in the grand scheme of things, but I wanted to hop on a second this idea also. Not being able to integrate GoTo Meeting ...read more
JamesCousins
Contributor
January 25, 2019
Reply to "Standard" properties/modifying HubSpot properties
Hey MFrankJohnson, So does this mean that other default properties, like "resolution" can't be updated to contain potential resolutions that would b...read more
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